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Accentline

4.6/5 • Glassdoor rating

Overview

Accentline started in 2015 as a preferable outsourcing alternative to SME companies in need of cost-effective measures. By 2016 we entered the lead generation business catering to various outbound services. We found our niche in the insurance industry and achieved100 seats in 2017. Despite the 2020 pandemic surging we were able to soldier on and keep our clients business operational. With only half a decades worth of experience we have managed to deliver over 300,000 quality leads.

Accentline Inc. office

Accentline Inc. is located at Mt. Carmel Building along Delgado Street in Iloilo City. Strategically located at the heart of the city, their nearest landmark is SM Delgado, which is located right across the building. The entire vicinity sits several BPO companies, malls, hotels, and government offices for the convenience of residents and business owners based in the city.

Accentline Inc. address

Mt. Carmel Building, Delgado St. Iloilo City, 5000, Philippines

What Accentline offers its clients

Quality. Our competitors cut costs to attract all clients, a short term strategy that lures yet fails to retain. Despite the hardship of losing clients to rock bottom centers, we refrained from sacrificing quality and opted to march on. That strategy would prove vital as it became a game-changer in growing our clients' business and solidifying our partnerships.

How Accentline outshines the competition

We care about our people. A statement often repeated by many in our industry, however this is where we stand out from the competition. In 2019, we opened the Philippine Call Center Credit Cooperative, a cooperative in the Philippines that caters to call center employees. This organization empowers members to be financially capable in order for them to provide for their families and secure a better future.

Accentline company structure

Corporation comprised of 5 Filipino businessmen. We started out as a sole proprietorship in 2015 and consolidated into a corporation by 2017.

Sample highlight service offering of Accentline

Smart Outsourcing. For only $7.00 per hour, you get a dedicated agent, managerial and technical support, high-speed internet, and VoIP technology. Work from the safety of your home when you outsource your worries to us.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries

-


Details

Executive

John Mar Quirao,, TitleChief Operations Officer

Year Founded

2015

Countries of fulfillment

-

Sectors

-

Contact information

+1 302 220 4722

https://www.accentlineinc.com


About Accentline: Review and comparison

Accentline is a relatively young company, as its founders established the organization in 2015. The company is based in the Philippines and specializes in lead generation, back-office support, and supplying ESL online teachers. Accentline grew to a staff of one hundred full-time employees in just two years.

The organization is privately owned and maintains a client roster that includes other companies around the world. Accentline’s customers are highly concentrated in North America and Europe. These organizations tend to deal with outbound sales, customer services, and billing operations. 

According to Zoominfo, Accentline’s headquarters are in the U.S. state of Pennsylvania. Its annual revenues are reported to be $6 million.

Accentline Outsourcing

Even though Accentline maintains its headquarters in the United States, the heart of its operations is in the Philippines. The company’s leading call center is in Iloilo City, and it operates 24/7. Accentline’s Facebook page states the company’s goal is to “provide comprehensive and dependable” solutions that are both forward-thinking and personalized. 

Accentline’s fast growth is impressive, as it started as a business process outsourcing company focused on helping other organizations become more cost-efficient. The firm quickly branched out into lead generation and the insurance industry.

Accentline’s BPO services and pricings

Accentline offers three primary services. These include lead generation and back-office and ESL academic support.

  • Lead generation: Accentline provides a refined prospecting process and lead generation data to other companies. The goal of these services is to drive business and help companies move prospects through the buyer’s journey. It includes attracting qualified leads, nurturing, and converting them. 
  • Back office support: For companies looking to become more cost-efficient or those that don’t have adequate resources yet, Accentline provides back-office support. It includes invoicing, billing operations, customer service, tech support, and data entry.

  

  • ESL teachers: Accentline has virtual classroom support for ESL students and educational organizations. The company also hires teachers who want to teach English as a second language to students. 

Accentline’s pricing

Although Accentline’s website does not specify its pricing structure, it states that the company provides cost-effective solutions. Pricing likely varies, depending on the services an organization chooses. We recommend comparing Accentline’s services with other lead generation, back-office support, and online ESL academic companies.

How Accentline outshines its competition

Accentline is focused on customizing its solutions to the organization. In a relatively short amount of time, the company has proven it can grow and expand. It also has a diverse set of solutions and an established global client roster.

Key executives

John Mar Quino (Chief Operating Officer)

John Mar Quino is listed as Accentline’s chief operating officer. However, there is a lack of online information about the executive or a LinkedIn profile. We recommend contacting the company for additional details.

Accentline reviews and comparisons

Customer reviews listed on Accentline’s website note the company’s high professionalism and excellent service. Some also mention Accentline’s ability to deliver consistent service and help organizations grow. Many customers rave about the company’s collaborative nature.  

Accentline’s contact information

Accentline’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1 302 220 4722.

References

https://www.glassdoor.com/Overview/Working-at-Accentline-EI_IE4069101.11,21.htm

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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