Online VA Team

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OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
100 - 249
Company listing
Annual revenue
$5 mil. - $10 mil.
Company listing
Delivery countries
1
Company listing
Executive profiles
1+
Company listing

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Overview

Online VA Team provides dedicated, college-educated virtual assistants through a fully managed service. Our teammates support customer experience across phone, inbox, and chat, along with administrative and back-office work, helping businesses keep essential work moving without relying on a freelance marketplace. Learn more at https://www.onlinevateam.com or call 888-847-1830.

What Online VA Team offers its clients

Online VA Team provides dedicated teammates for businesses that need reliable, ongoing support rather than ad hoc support. Common roles include administrative assistants, executive assistants, customer service representatives, receptionists, sales assistants, lead generation, bookkeeping, marketing, social media, research, data entry, and back-office support. Clients interview candidates before making a selection, and the chosen teammate works directly with the client on an ongoing basis. Online VA Team supports the relationship with recruiting, onboarding, HR, payroll, equipment, floor management, and performance oversight.

How Online VA Team outshines the competition

Online VA Team is a managed service rather than a rotating task service. Clients work with the same dedicated teammate every day, allowing that person to learn the company’s systems, customers, communication style, and recurring responsibilities over time. Our managed model also removes much of the employment burden from the client. We handle recruiting, HR, payroll, equipment, insurance, floor oversight, and ongoing management support. Clients still direct the work and train their teammate on company-specific processes, but they are not left to manage the staffing infrastructure alone.

Online VA Team company structure

Online VA Team combines a U.S.-based client-facing organization with dedicated teammates primarily based in the Philippines. The company manages recruiting, HR, payroll, equipment, employee support, floor management, and performance monitoring.

Each client works directly with their assigned teammate while Online VA Team’s management and HR teams provide an additional layer of support behind the placement. Businesses can begin with one teammate and expand into larger support teams as their needs grow.

Sample highlight service offering of Online VA Team

A popular service is a full-time dedicated teammate who works five days per week as an extension of the client’s existing team. The teammate can support functions such as phone calls, inbox management, scheduling, customer service, CRM updates, administrative work, research, and other recurring responsibilities.

Full-time dedicated staffing starts at $1,195 per month and includes compensation, equipment, insurance, HR management, floor oversight, and performance monitoring. The client interviews candidates and chooses the teammate they want to work with.

Headquarters
7050 Dexter Ann Arbor Rd, Suite 300, Ann Arbor, MI 48103
Ownership
Private
Industries
Advertising & PR, Automotive, BPO, BPO industry, Business Administration, Business Consulting and Services, Consumer Services, Ecommerce, Financial Services, Government, Healthcare, Hospitality, IT Services and IT Consulting, Logistics, Manufacturing, Non Profit, Professional Services, Real Estate, Recruiting Staffing, Tech support, Transportation, Travel

Details

Year founded
2014
Countries of fulfillment
Canada, United Arab Emirates, United Kingdom, United States
Sectors
Admin Support, Agency Contract Partner, Back Office Support, Customer Service, Full service BPO, Inbound & Outbound, IT Services and IT Consulting, Outsourcing Consultancy, Telecommunications

Company data

Services & delivery

Industries served

  • Advertising & PR
  • Automotive
  • BPO
  • BPO industry
  • Business Administration
  • Business Consulting and Services
  • Consumer Services
  • Ecommerce
  • Financial Services
  • Government
  • Healthcare
  • Hospitality
  • IT Services and IT Consulting
  • Logistics
  • Manufacturing
  • Non Profit
  • Professional Services
  • Real Estate
  • Recruiting Staffing
  • Tech support
  • Transportation
  • Travel
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Workforce & hiring

Scale & company milestones

Annual revenue

$5 mil. - $10 mil.

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About Online VA Team: Review and comparison

Online VA Team is a Business Process Outsourcing (BPO) service that helps growing companies hire virtual assistants and other remote co-workers. From an assistant or two to an entire customer support team, this business provides employees and ongoing HR management.

When it’s time for a business to scale up, their committed virtual assistant teammates conquer to-do lists and free entrepreneurs to focus on what matters. 

Modern companies turn to Online VA Team as a sustainable response to ever-changing work environments. 

Online VA Team Outsourcing

While the Online VA Team has its headquarters in Ann Arbor, Michigan, they outsource to the Philippines. All the employees are highly trained and have already passed a screening process, ensuring you get the top-notch virtual assistant you need.  

Starting with an online consultation, Online VA Team works closely with you to find the right fit for your growing business. Customers engage with the company through multiple communication channels, including the official website and social media.

Outsourcing helps keep growing businesses profitable by connecting companies with low-overhead solutions for administrative and skilled tasks.  

Online VA Team’s BPO services and pricings

This remote worker service offers far more than connecting growing businesses with virtual assistants. Online VA Team is ready to provide high quality, college-educated assistants in the following industries:

  • Marketing Assistants
  • Customer Service Representatives
  • Sales Assistants
  • Administrative Assistants
  • Real Estate Assistants
  • Social Media Assistants
  • Bookkeeping Assistants
  • Executive Assistants
  • Writing Assistants
  • Personal Assistants
  • Data Entry Assistants
  • Online Research Assistants

The virtual assistants can help in numerous other ways, depending on your company’s needs.

Online VA Team’s pricing

Online VA Team offers two categories of pricing plans businesses can choose from, depending on the company’s needs and size. Pricing begins at $6.50 per hour for remote workers.

The “Start Your Business” level includes one assistant for five hours weekly for $250 a month. The “Scale Your Business” plan costs $995 monthly and offers a dedicated workforce every day.

How Online VA Team outshines its competition

Online VA Team delivers service our partners depend on, so they can focus on the vision and growth of their business. Virtual Assistant Services are accountable, flexible, and confidential.

Unlike competitors, this company guarantees expertise for each partner business. Virtual Assistants are hand-picked for their mastery of an industry, so each remote team member is ready to work on the first day.

Key executives

Greg Parker (President & CEO)

Since April 2016, Greg Parker has been the President and CEO. With almost 20 years of real estate and marketing experience, Parker specializes in team building, organizational development, and business transformation.  

Online VA Team reviews and comparisons

Online VA Team surpasses its competition by providing remote virtual assistants to growing businesses. This company solves common scaling problems with a low-overhead option for busy entrepreneurs who want to re-invest in their vision. 

The clients’ reviews speak for themselves. They rave about the excellent BPO services, saying that the company goes above and beyond for their customers, providing highly qualified personnel.

Online VA Team’s contact information

Online VA Team’s main headquarters is located in:

Headquarters location 7050 Dexter Ann Arbor Rd, Suite 300, Ann Arbor, MI 48103

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-847-1830.

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