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TAiO Connect is a BPO provider headquartered in Philippines.
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TAiO Connect uses its safe and flexible Work from Anywhere technology to provide award-winning customer support for your company while reducing costs. The company’s customer- and employee-centric approach to outsourcing has aided the growth of some of the world’s top ten corporations.
Many BPO services suspended their activities during the outbreak of COVID-19 in March 2020. However, the founders and key executives of TAiO Connects created and implemented a secure remote working arrangement that enhanced existing operations while cutting costs by nearly 40%.
This arrangement proved to be one of the most flexible and sustainable solutions for the following months, increasing customer satisfaction and staff efficiency. It also improved staff recruitment and simplified the company’s operations.
TAiO Connect is introducing its technologies to SMEs and startups to assist them in growing.
TAiO Connect is a company in Metropolitan Avenue, Makati, that provides business process outsourcing.
The company promotes a communication, coaching, and training culture—their staff benefit from the company’s idea of concentrating on providing quality service and relationship building.
This concept leads to optimal performance at lower costs, allowing their clients in Metropolitan Avenue and neighboring cities to grow and succeed in their businesses.
The company currently has a seat size of 2–10 staff.
Below are some of the services that TAiO Connect offers to its clients:
They base their pricing on the client’s particular need. TAiO Connect’s prices are generally fair and affordable.
The company’s staff and administration combine their efforts and actively work with their clients to effectively manage their services. Clients will benefit from their combined expertise of over 80 years working for customers such as American Express, PayPal, Microsoft, Facebook, and Google, to mention a few.
Despite this wealth of expertise, TAIO retains a boutique mentality and will provide solutions tailored to your company’s specific problems. They devise particular strategies that directly address their client’s needs.
When you consult them, they look at your business as a whole, listen to the challenges you’re facing with it, and understand the problem.
They use this understanding to devise a strategy to bring you the appropriate people, tools, and procedures to offer you the best chance of success.
Exx M. (Founder and Chief Operating Officer)
Exx, a forerunner of the outsourcing business in the Philippines, has worked with the world’s leading corporations, BPOs, and contact centers as both a client and a vendor. His over 20 years of leadership and management expertise spans Operations, Quality Management, BCP, Implementations, and Project Management.
Paulo Rodriguez (Chief Process Officer/Co-Founder)
Paulo is the Chief Process Officer (CPO) at TAiO Concept. According to him, the process of taking an idea and converting it into a flourishing scalable business is what motivates him.
He loves creating strategies, optimizing them through time, and automating them using technology. Consequently, his clients can have a lean organization that is capital efficient and adapts as the company expands.
The company’s founders and staff have several years of experience working with clients with different needs and have successfully helped them grow their businesses. The company currently doesn’t have any reviews on its official website.
TAiO Connect’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call +639178399379 •.
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