Virtual Teammate

Virtual Teammate is a Phoenix-based staffing company that provides virtual staff to U.S. medical and dental practices, as well as businesses in other industries. Its healthcare staffing model focuses on placing teammates who are trained on the client’s specific EHR system and workflow before starting.

The company also provides support for sales, marketing, customer service, administration, finance, bookkeeping, and non-profit operations. Virtual Teammate reports more than 2,000 teammates placed with over 600 practices and businesses, with a global vetting network across the Philippines, Latin America, Africa, and South Asia.

What Virtual Teammate offers its clients

Virtual Teammate provides staffing across healthcare, dental, and general business functions.

Medical Staffing – Medical administrative support, reception, billing, medical scribing, and medical assistant roles.

Dental Staffing – Dental administrative support, reception, billing, scribing, and coordination.

Sales & Marketing – Sales, lead generation, marketing, and related business development support.

Administrative & Executive Support – Administrative assistance, executive support, customer service, and general business operations.

Finance & Bookkeeping – Bookkeeping and other finance-related support.

Non-Profit Operations – Staffing support for nonprofit organizations.

How Virtual Teammate outshines the competition

Virtual Teammate differentiates its staffing model through healthcare specialization, pre-placement training, and ongoing support.

Healthcare-focused staffing. Specializes in placing virtual staff with medical and dental practices, including roles such as medical billing, reception, and clinical documentation.

EHR training before placement. Teammates are trained on the client’s specific EHR platform and workflow before starting, with the company targeting a 1–2 week onboarding period.

Curated candidate matching. Provides a small shortlist of pre-vetted candidates matched to the specific role rather than a large pool of resumes.

30-Day Right-Fit Promise. Provides a free replacement, backup coverage, or refund if a placement does not work out within the first 30 days.

Global talent network. Sources teammates across the Philippines, Latin America, Africa, and South Asia while primarily serving clients in the U.S., Canada, the UK, and the UAE.

Virtual Teammate company structure

Virtual Teammate is headquartered in Phoenix, Arizona, with a global talent network covering the Philippines, Latin America, Africa, and South Asia. The company is led by Chris McShanag, Founder and CEO.

The company has not published a founding year or internal employee count. Its published figures include more than 2,000 teammates placed and 600+ practices and businesses served.

Sample highlight service offering of Virtual Teammate

Virtual Teammate provides medical billing and revenue-cycle staffing for healthcare practices, covering tasks such as billing, claims processing, payment posting, insurance verification, and pre-certifications.

The company publishes client results including accounts receivable days decreasing from 52 to 23, payment posting increasing by 48%, insurance verifications increasing by 30%, and claims processed reaching 33% above target. These figures are presented as aggregate client results rather than being attributed to specific named clients.