PractiAssist is a virtual assistance company that supports therapists, psychologists, psychiatrists and mental health clinics in the United States. Founded in 2024 and based in Texas, it provides HIPAA-trained virtual medical assistants, located in India, who take over administrative, billing and patient-coordination work for private practices.
Its assistants handle appointment scheduling and calendar management, insurance verification and eligibility checks, prior authorisations, EHR and EMR management, and secure patient communication. The company says this helps practices reduce no-shows, confirm insurance before every session and keep inboxes and reschedules under control.
PractiAssist also runs a claims and billing service for mental health providers. This covers claims submission on CMS-1500 forms, denial management and reprocessing, payment posting, ERA and EOB reconciliation, accounts receivable follow-up and credentialing support. It offers a free claims audit that reviews denied claims and missed revenue for prospective clients.
Additional services include medical scribing and coding with ICD-10 and CPT codes, social media management, marketing support, website updates and general personal assistance. The company states that its assistants are trained on practice management platforms such as SimplePractice, Headway, Alma, TherapyNotes and Kareo.
PractiAssist sells on price and flexibility. Its website advertises hourly rates starting at $5 to $7, with pay-as-you-go, part-time, full-time and premium plans, no long-term commitment and a seven-day, 12-hour free trial without a credit card. The company says only the top 2% of applicants become PractiAssist assistants and reports more than 50 happy clients. It also offers a money-back guarantee if clients are not satisfied. Onboarding follows three steps: a no-obligation consultation to discuss the practice’s needs, a meeting to approve the matched assistant, and the start of work, with daily task updates once the assistant is in place.
The service is aimed mainly at solo practitioners, group practices and small mental health clinics in the US that want affordable remote help with admin and insurance billing without hiring in-house staff.
