Astronet

We transform cost centers into revenue-generating centers!
Based in Nicaragua, we are a latin american BPO company that excels in providing CX, automation and VA services.
Wether if is customer service, appointment setting, technical support or back offce, our multichannel customer service ensures that your customers can reach you through various communication channels, including phone, email, live chat, and social media. ​

With our bilingual customer service, we offer support in multiple languages to cater to your diverse customer base. Whether your customers speak English, Spanish, or both, our team is proficient in providing assistance and ensuring a positive experience for every interaction.

What Astronet offers its clients

We Train
Our advanced training programs ensure our SuperStars maintain high quality standards since day one, and stay up-to-date with industry best practices.
We Build
Our leadership is invested in your brand since day 1, creating a positive atmosphere and adopting your culture to best represent you in each interaction.
We Drive
We promote teamwork and collaboration, integrating diverse perspectives to drive success and achieve green KPIs efficiently and consistently.
We Scalate
We are fully equipped to scale our services in response to demand fluctuations, delivering exceptional support and always exceeding your customers' expectations.

How Astronet outshines the competition

We prioritize your business needs and your customers since day zero. We value strong partnerships for business growth, following high standards of excellence in each step we take. We prioritize what is right for our customers, stakeholders and our people. Moreover, our experts can provide the guidance and support your team needs. We carefully design and implement tailored training programs to elevate your team’s skills, drive performance, and achieve your business goals.

Equip your leaders with the tools, insights and best practices to inspire, guide and transform their teams. Starting from Customer Service Excellence to Leadership and Development, Coaching Effectiveness and Agile Mastery. Get our experts on your side and enhance your team’s capabilities to drive organizational success!

Astronet company structure

We are a latin american BPO owned by 1 Nicaraguan entrepeneur who had with years of experience working with top brands and decided to create his own company.

Sample highlight service offering of Astronet

BPO seat for $1,000 per month, for the first 3 months!
VA service for $8 per hour, for the first 3 months!