Experoc

We are a virtual customer support startup based in South Africa, dedicated to making exceptional customer service accessible and affordable for startups and growing businesses. We help companies increase customer loyalty and satisfaction while providing comprehensive data insights into their CX operations giving founders the clarity and control they need to scale confidently.

What Experoc offers its clients

We combine AI-powered efficiency with real human empathy across all customer touchpoints email, live chat, WhatsApp, and social media. Unlike traditional support providers, we don't just handle tickets; we become an extension of your brand, trained on your voice and values. Every interaction is tracked and analyzed, giving you actionable insights into customer sentiment, recurring issues, and opportunities for growth.

Experoc company structure

Private company founded and owned by a South African entrepreneur.

Sample highlight service offering of Experoc

Complete omnichannel support (email, live chat, WhatsApp, social media) starting at $699/month—includes AI + human agent coverage, custom training on your brand, and monthly performance reports.