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WorkBetterNow

4.3/5 • Glassdoor rating

Overview

High-Performing Nearshore Talent. Zero Hassles.
WorkBetterNow provides full-time WBN Certified Professionals™ from Latin America, hand-matched to small and midsize businesses in as little as 2 weeks. With U.S. time zone alignment, no long-term contracts, and ongoing support, WorkBetterNow acts as a talent partner that helps businesses build stronger teams with better outcomes.

What WorkBetterNow offers its clients

WorkBetterNow provides full-time WBN Certified Professionals™ across a wide range of business functions, including:

*Administrative support
*Executive assistance
*Customer service support
*CRM management
*Accounting and bookkeeping support
*Marketing support
*Recruiting support
*Operations coordination
*Logistics support
*Dispatching coordination
*Estimating support
*Project coordination
*Data management and reporting

How WorkBetterNow outshines the competition

WorkBetterNow differentiates itself through its focus on long-term team alignment, ongoing support, and nearshore talent exclusively from Latin America.

Candidates go through the company’s TopTalent Filter™ screening process, and less than 2% of thousands of monthly applicants earn the WBN Certified Professional™ designation. WorkBetterNow also provides ongoing support after onboarding to help businesses strengthen communication, accountability, and long-term performance.

WorkBetterNow company structure

Andrew Cohen (Co-Founder and CEO)
Andrew Cohen co-founded WorkBetterNow in 2018 after careers on Wall Street, in business consulting, and even entertainment. He leads the company’s operational strategy and client experience initiatives.

Rob Levin (Co-Founder and Chairman)
Former founder of The New York Enterprise Report, Rob Levin co-founded WorkBetterNow in 2018 to provide small and midsize businesses with high-performing nearshore talent. Rob is also the author of the bestselling book The New Talent Playbook and host of The New Talent Playbook Podcast, where he shares insights on leadership, hiring, and building stronger teams.

Sample highlight service offering of WorkBetterNow

WorkBetterNow consistently earns positive client feedback, especially for the quality of its talent, ongoing support, and ability to help businesses strengthen operations across multiple departments.

“The incredible level of talent goes way beyond assistants. I am using WBN talent for roles such as inbound sales, customer service, and courier recruiting – just to name a few. WorkBetterNow and their team of talent is transforming my business every day.” – Larry Zogby, President of RDS Same Day Delivery

“WBN Certified Professionals let our estimators and project managers focus more deeply on their main tasks, relieving them of admin work. The bottom line? We're not just hitting productivity marks; we're exceeding them." – Peter Morandi, CEO, Eastman Cooke Construction

“Their dedication, aligned values, and positivity have truly freed up my time. WBN's cost-effectiveness and reliable professionals have helped us boost productivity and gives us a competitive edge." – Steve Wolf, CEO & Founder, MORE® Surface Care

Headquarters

New York City

Public or Private

private

Seats or staff

50 - 99

Revenue

$1 mil. - $5 mil.

Industries
  • BPO
  • BPO industry
  • Business Administration
  • Business Consulting and Services
  • Digital Marketing
  • Recruiting Staffing

Details

Executive

Andrew Cohen, Co-Founder / CEO

Year Founded

2018

Countries of fulfillment
  • United States
Sectors
  • Admin Support
  • Back Office Support
  • Customer Service
  • Digital & Content Marketing
  • Recruiting & Talent Acquisition
  • Specialized BPO Vertical
Contact information

(888) 961-5952

marketing@workbetternow.com

https://www.workbetternow.com


About WorkBetterNow: Review and comparison

Work‌ ‌Better‌ ‌Now‌‌ ‌is‌ ‌a‌ ‌private‌ ‌company‌ ‌that‌ ‌provides‌ ‌virtual‌ ‌administrative‌ ‌assistance‌ ‌to‌ ‌its‌ 
clients.‌  
 
The‌ ‌company‌ ‌understands‌ ‌how‌ ‌time-consuming‌ ‌busy‌ ‌work‌ ‌and‌ ‌other‌ ‌administrative‌ ‌tasks‌ ‌are‌ 
for‌ ‌businesses,‌ ‌so‌ ‌it’s‌ ‌dedicated‌ ‌to‌ ‌providing‌ ‌a‌ ‌way‌ ‌for‌ ‌businesses‌ ‌to‌ ‌focus‌ ‌more‌ ‌energy‌ ‌on‌ 
important‌ ‌tasks.‌  
 
The‌ ‌company‌ ‌is‌ ‌relatively‌ ‌small,‌ ‌with‌ ‌just‌ ‌‌10-50‌ ‌estimated‌ ‌current‌ ‌employees‌.‌ ‌Its‌ ‌small‌ ‌size‌ 
doesn’t‌ ‌stop‌ ‌it‌ ‌from‌ ‌obtaining‌ ‌high-quality‌ ‌clients‌ ‌and‌ ‌providing‌ ‌high-quality‌ ‌services.‌ ‌All‌ ‌Work‌ 
Better‌ ‌Now‌ ‌employees‌ ‌are‌ ‌cross-trained‌ ‌in‌ ‌administrative‌ ‌assistance‌ ‌and‌ ‌customer‌ ‌service‌ ‌so‌ 
that‌ ‌they‌ ‌can‌ ‌provide‌ ‌clients‌ ‌with‌ ‌an‌ ‌excellent‌ ‌customer‌ ‌service‌ ‌experience.‌

WorkBetterNow Outsourcing

Work Better Now’s headquarters are in New York in the United States. The company also has an office in Los Angeles, California. However, many of the company’s operations take place out of offices located in Central and South America. 

By nearshoring its work to South and Central America, the company can accept a wider range of clients. The convenient location makes it easy to get in touch with a representative at any time of the day. Many employees are bilingual and are fluent in Spanish. 

WorkBetterNow’s BPO services and pricings

Work Better Now’s main focus is on providing its clients with excellent virtual assistant services. Some of the specific services that the company offers include:

  • Virtual assistance
  • Executive assistance
  • Nearshore outsourcing
  • Business support
  • Email management
  • Calendar management
  • Data entry 
  • CRM management
  • Word processing
  • Spreadsheet processing
  • Call center services
  • Video conferencing

Work Better Now’s pricing

Work Better Now understands that running a business is incredibly expensive and wants to help its clients save money on mundane tasks. 

The company offers full-time assistance to its clients at just $1900 a month. This fee pays for assistance from an employee for nine hours per day (an hour for lunch), five days a week for the entire month. 

This service ends up costing clients less than $70 per day, which is significantly less than the cost of paying a full-time employee and providing benefits. 

How WorkBetterNow outshines its competition

Despite its small size, Work Better Now has established office locations in several cities and countries across North and South America, which other outsourcing agencies struggle to do. 

Many employees are bilingual and speak both English and either Spanish or Portuguese, which broadens the company’s client pool. 

The company also ensures that its employees are highly qualified to provide the best administrative assistance and customer service possible. 

Key executives

Andrew Cohen (Co-founder and CEO)

Andrew Cohen helped found the company in 2018 and has been the CEO since. He graduated from the University of Albany with a degree in business administration and management. 

Robert Levin (Co-founder and Chairman)

Robert Levin helped found the company in 2018. He is the editor-in-chief of a media company that helps acquire and retain small businesses. 

WorkBetterNow reviews and comparisons

Work Better Now provides its clients with an excellent outsourcing option that handles all the tedious administrative day-to-day tasks. We were unable to find any verified reviews from employees at the company. Still, we believe that the company is comparable to other small and midsize outsourcing businesses in the US. 

WorkBetterNow’s contact information

WorkBetterNow’s main headquarters is located in:

New York City

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at marketing@workbetternow.com or call (888) 961-5952.

WorkBetterNow news, podcast & articles

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WorkBetterNow videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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