$10 mil. - $25 mil.
About TRINITY: Review and comparison
Trinity is an innovative contact center and Business Processing Outsourcing (BPO) services provider headquartered in Walnut, California, USA. The firm has been providing its services to businesses of all sizes since 2006.
Trinity BPO specializes in e-commerce and vertical markets. They prioritize flexibility for their clients, helping them streamline their processes to meet their business goals.
The company first started offering its services from their Philippines office. Through the years, Trinity BPO started offices in Korea and the United States. They currently have between 51 and 200 employees and a last reported revenue of about $12 million.
Team members at Trinity BPO are supportive and positive to create the ultimate high production environment. The firm taps into the high-performance culture of Filipino workers and the expertise of American counterparts to ensure their clients thrive.
All a client has to do is provide the company with the type of work they require, and Trinity BPO seamlessly tailors its workers to become an integral part of the team. The overarching priority at the firm is to prioritize client success and provide opportunities to people in the Philippines.
TRINITY’s BPO services and pricings
Trinity BPO is a dynamic outsource services provider that offers these services:
- Customer Service
- Data Processing
- Graphic Design
- Back Office Support
- Content Management
- Operations Expansion
The company offers these services to businesses in different industries, including retail, IT and software, healthcare, local and government, energy, facilities management, and others. They also offer services to all business sizes.
Trinity BPO’s pricing
The firm promises to provide clients with affordable rates. The firm features a pricing model that depends on the individual requirements and needs of a company. There are no fees for setting up.
However, there is a lock-in rate per annual contract of $799 each month for a virtual assistant. Businesses that require over six virtual assistants receive special discounts.
How TRINITY outshines its competition
The firm is proud of its culture among employees, which helps them deliver top-notch results for each client. As noted on their website, Trinity BPO differentiates itself from the rest by doing the following:
- They use powerful software such as Norton Antivirus to protect client information.
- They train each team member on how to use encryption software and firewalls.
- Employees periodically backup work to ensure reliable information storage.
- They assign a virtual assistant to a single client.
- They offer a 3-month free trial period.
- Clients using three or more virtual assistants receive a complimentary round trip flight to Manila each year.
- Team members send clients daily reports and receive training to fulfill specific project requirements.
- Team members care about the client’s business and respond to specific needs.
Plus, Trinity BPO offers flexible outsourcing services customization to the client’s production processes while using internet technology to manage the changing forces that shape industries.
Justin Lee (CEO)
Justin Lee has been Trinity BPO’s Chief Executive Officer (CEO) since 2006. The CEO brings on board a wide range of skills, including visual programming and management information systems.
TRINITY reviews and comparisons
Trinity is an impressive BPO leader in the United States, Korea, and the Philippines. There are few reviews for the company, so we suggest comparing it with other similar service providers in the Philippines, US, and other locations.
TRINITY’s contact information