Thrivin Africa Outsourcing

As companies face growing pressure to fill talent gaps, manage rising labor costs, and deliver superior customer experiences, outsourcing is no longer a tactic reserved for enterprise giants. It’s now a smart, strategic lever for workforce transformation, elevated business growth and customer satisfaction.
But traditional outsourcing markets like India and the Philippines are becoming saturated, expensive, and increasingly competitive—especially for companies entering the outsourcing space for the first time, or who may not command the top priority from Business Process Outsourcing firms (BPOs).
Thrivin Africa Outsourcing introduces a bold alternative: Kenya—the rising powerhouse of East Africa for all types of talent outsourcing. Whether your company is experimenting with outsourcing to close skill gaps, elevate CX, or scale an existing growth model, Kenya offers unmatched access to top-tier, highly educated, English-speaking talent, at competitive costs, and untapped capacity.

What Thrivin Africa Outsourcing offers its clients

Thrivin Agent as a Service (AaaS) is a turn-key, fully managed contact center delivery solution that enables companies to enter and scale in new outsourcing operational markets—without the need to set up local entities, hire support teams, or invest in infrastructure. Thrivin acts as the local operator, delivering high-performing agents and operational excellence under a predictable, all-inclusive hourly or monthly price per agent.

Thrivin Africa Outsourcing company structure

Thrivin Africa Outsourcing is a wholly owned subsidiary company of Thrivin, Inc., which is US corporation offering workforce upskilling, career pathing and talent supply/leasing services.