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Okay Call Centre Pvt Ltd

About

Okay is among the pioneering names in the BPO and KPO industries of the country. Having started operations way back in 2000 with our headquarters in Kolkata, today we are a force to reckon with both local and national presence.

Okay provides end-to-end call centre solutions that include scalable Customer Contact, Outbound Outsourcing Services and Back Office processing to a gamut of industry verticals.

Headquarters

-

Public or Private

Private

Seats or staff

201-50

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

17,196,233

Domain Authority

11

Site traffic

54

OA ranking

-

Glassdoor rating

2.1

CrunchBase ranking

-

Details

Executive

PARTHO DAS, Director

Year Founded

2000

Countries of Fulfillment

-

Sectors

-

Contact information

033-23290201

-

https://okaycallcentre.com/

Social media

About Okay Call Centre Pvt Ltd: Review and comparison

Founded in 2000, the Okay Call Centre business process outsourcing (BPO) company provides customer-focused solutions for businesses worldwide. With its headquarters in India, the company has easy access to leading technology and can bring cutting-edge solutions.

In speaking about the purpose of their name on their company website, Okay Call Centre states that the word “okay” to them is not just a nod of the head. Instead, it’s an all-encompassing statement that they use to fulfill the needs of their clients.

With a current staff number of 500 employees and a 16% growth in business over the past year, Okay Call Centre is rapidly growing. It is likely that with the current trends in the BPO industry and the move to streamline tasks in business environments that the company will continue to grow at a fast rate.

Okay Call Centre Pvt Ltd Outsourcing

With a mission to empower clients with low-cost solutions to daily processes that are highly innovative and smart performing, Okay Call Centre has earned a name as one of the top-performing companies in the BPO industry.

Okay Call Centre operates on a 360-degree industry spectrum, meaning that they provide their services to any industries that reach out to them for assistance. With solutions that fit various needs, they can incorporate them into many different sectors to increase efficiency and boost productivity.

Okay Call Centre Pvt Ltd’s BPO services and pricings

As a 360-degree BPO company, Okay Call Centre offers services and products that fit industry needs across various sectors. Some of the offerings include:

  • Appointment Scheduling
  • Sales
  • Call Centre Services
  • Information Technology Support
  • Digital Marketing
  • Inbound Call Management
  • Outbound Call Marketing
  • Issue Resolution
  • Lead Generation
  • Customer Research
  • Customer Surveys
  • Back-Office Administration

This list is not comprehensive of the services provided by the firm. Okay Call Centre is continually adapting and integrating new needs and products into its service listings as a company.

Okay Call Centre’s pricing

Due to the company’s customized approach with their services and products, they do not list pre-determined packages and pricing guidelines on their company website. To get an accurate quote, the company recommends that prospective clients and businesses reach out to a sales representative via the company website.

How Okay Call Centre Pvt Ltd outshines its competition

As stated on their website, Okay Call Centre has exclusive competencies in the services they provide. With many big-name clients worldwide, they have vast experience serving many different sectors and industries.

Key executives

Partho Das (Director)

Partho Das has 20 years of experience in the BPO field. In addition to helping found Okay Call Centre, he also serves as the Director and CEO of the company.

Tandra Dey (Head of Human Resources)

With over 20 years of experience in Human Resources, Tandra Dey promotes the concept of excellence through people and works to bring top talent to the company.

Okay Call Centre Pvt Ltd reviews and comparisons

Although there is a continual increase in the number of BPO companies globally, Okay Call Centre remains one of the top to provide services to all industries. Prospective clients can compare the firm to other BPO organizations like Kankei, ICCS India, and IGT Solutions

Okay Call Centre Pvt Ltd’s contact information

Okay Call Centre Pvt Ltd’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

References

https://www.glassdoor.com/Overview/Working-at-Okay-Call-Centre-EI_IE623816.11,27.htm

 

Okay Call Centre Pvt Ltd news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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