Okay Call Centre

Unverified profile
2.3/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
250-499
Company listing
Annual revenue
$10 mil. - $25 mil.
Company listing
Delivery countries
2
Company listing
Executive profiles
1+
Company listing

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Overview

Okay is among the pioneering names in the BPO and KPO industries of the country. Having started operations way back in 2000 with our headquarters in Kolkata, today we are a force to reckon with both local and national presence.

Okay provides end-to-end call centre solutions that include scalable Customer Contact, Outbound Outsourcing Services and Back Office processing to a gamut of industry verticals.

Ownership
Private

Details

Year founded
2000

Workforce & hiring

Scale & company milestones

Annual revenue

$10 mil. - $25 mil.

Company listing

Leadership & connections

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About Okay Call Centre: Review and comparison

Founded in 2000, the Okay Call Centre business process outsourcing (BPO) company provides customer-focused solutions for businesses worldwide. With its headquarters in India, the company has easy access to leading technology and can bring cutting-edge solutions.

In speaking about the purpose of their name on their company website, Okay Call Centre states that the word “okay” to them is not just a nod of the head. Instead, it’s an all-encompassing statement that they use to fulfill the needs of their clients.

With a current staff number of 500 employees and a 16% growth in business over the past year, Okay Call Centre is rapidly growing. It is likely that with the current trends in the BPO industry and the move to streamline tasks in business environments that the company will continue to grow at a fast rate.

Okay Call Centre Outsourcing

With a mission to empower clients with low-cost solutions to daily processes that are highly innovative and smart performing, Okay Call Centre has earned a name as one of the top-performing companies in the BPO industry.

Okay Call Centre operates on a 360-degree industry spectrum, meaning that they provide their services to any industries that reach out to them for assistance. With solutions that fit various needs, they can incorporate them into many different sectors to increase efficiency and boost productivity.

Okay Call Centre’s BPO services and pricings

As a 360-degree BPO company, Okay Call Centre offers services and products that fit industry needs across various sectors. Some of the offerings include:

  • Appointment Scheduling
  • Sales
  • Call Centre Services
  • Information Technology Support
  • Digital Marketing
  • Inbound Call Management
  • Outbound Call Marketing
  • Issue Resolution
  • Lead Generation
  • Customer Research
  • Customer Surveys
  • Back-Office Administration

This list is not comprehensive of the services provided by the firm. Okay Call Centre is continually adapting and integrating new needs and products into its service listings as a company.

Okay Call Centre’s pricing

Due to the company’s customized approach with their services and products, they do not list pre-determined packages and pricing guidelines on their company website. To get an accurate quote, the company recommends that prospective clients and businesses reach out to a sales representative via the company website.

How Okay Call Centre outshines its competition

As stated on their website, Okay Call Centre has exclusive competencies in the services they provide. With many big-name clients worldwide, they have vast experience serving many different sectors and industries.

Key executives

Partho Das (Director)

Partho Das has 20 years of experience in the BPO field. In addition to helping found Okay Call Centre, he also serves as the Director and CEO of the company.

Tandra Dey (Head of Human Resources)

With over 20 years of experience in Human Resources, Tandra Dey promotes the concept of excellence through people and works to bring top talent to the company.

Okay Call Centre reviews and comparisons

Although there is a continual increase in the number of BPO companies globally, Okay Call Centre remains one of the top to provide services to all industries. Prospective clients can compare the firm to other BPO organizations like Kankei, ICCS India, and IGT Solutions

Okay Call Centre’s contact information

Okay Call Centre’s main headquarters is located in:

Headquarters location N/A

Further, you may virtually reach out the company through the following contact information:

References

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