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Tewos Technology Solutions

Overview

Tewos Technology Solutions is a technology-driven outsourcing and digital solutions company built at the intersection of software engineering, operational excellence, and scalable service delivery. Headquartered in Ethiopia, we design and operate secure, compliant, and high-impact digital systems for government institutions, NGOs, enterprises, and international partners.

Backed by deep experience in mission-critical systems, regulated environments, and large scale platform deployment, Tewos extends its technology foundation into global-standard BPO and outsourcing services. Our approach combines skilled talent, process discipline, and automation to help organizations reduce costs, scale efficiently, and operate with confidence.

We are not just enabling outsourcing, we are building Africa’s next generation of tech-enabled service delivery.

What Tewos Technology Solutions offers its clients

Tewos offers a technology-first BPO model that goes beyond traditional labor outsourcing. Unlike conventional BPO providers, we combine software engineering expertise, automation, and operational discipline to deliver tech-enabled, secure, and scalable services.

Our unique strengths include:

• Deep experience in regulated and mission-critical environments, with proven delivery for government institutions, NGOs, and enterprises.

• End-to-end delivery ownership, covering team setup, onboarding, execution, quality assurance, SLA management, and performance reporting under one accountable partner.

• Built-in quality, security, and compliance, supported by structured KPIs, continuous improvement processes, secure infrastructure, and INSA-certified security standards.

• A sustainable talent pipeline, backed by university partnerships, in-house training, and rapid scaling capability.

• Technology-enabled operations, leveraging automation, CRM systems, monitoring tools, and data platforms to improve efficiency, accuracy, and transparency.

This allows our clients to reduce costs, scale confidently, and operate with high reliability while maintaining full visibility and control over performance.

How Tewos Technology Solutions outshines the competition

Tewos outshines competitors by combining proven national-scale system delivery, strict security and compliance standards, and end-to-end operational ownership with cost-efficient, scalable outsourcing services.

Sample highlight service offering of Tewos Technology Solutions

Access a dedicated Tewos team member for IT support, customer service, or back-office operations. Includes secure systems, SLA monitoring, and performance management. Scalable to meet your business needs.

Headquarters

Addis Ababa, 1001, Addis ababa

Public or Private

public

Seats or staff

-

Revenue

-

Industries

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Details

Year Founded

06/20/2022

Countries of fulfillment
  • Africa
  • United States
Sectors
  • Customer Service
  • Data Analytics and AI
  • Full service BPO
  • IT Services and IT Consulting
  • Software & Application Development
Contact information

+251913152319

selam.tek@tewostech.com

https://www.tewostech.com

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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