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TELETECH is one of the largest and most successful financial services call center-related businesses in South Africa. We attribute our growth to our commitment to providing customers with quality service which they can depend on.

TeleTech’s core business relates to direct marketing issues such as telemarketing, Internet marketing, SMS marketing, inbound and outbound calls on mailing fulfillment, and helpdesks. The quality and reliability of the service that keeps our customers satisfied are ensured by our commitment to using the most up-to-date technology available.

A further cornerstone of the way in which we do business is our commitment to employees. TeleTech’s employees are motivated to do their best because they know that TELETECH is an equal opportunity employer and that the sky is the limit in our privately owned company.

What TELETECH (SA) offers its clients

TELETECH also provides high-quality services in the call center outsourcing industry. We work closely with our clients to develop customer call center solutions designed to meet unique contact center needs, using our superior technology, sophisticated analytical techniques, and talented team.

How TELETECH (SA) outshines the competition

TELETECH works with you to ensure the highest possible return on your investment.TeleTech's long-term quality-driven solution offering to businesses has allowed us to gain the trust of some of South Africa's most respected and successful companies.TELETECH strives to build a long-term relationship that extends beyond the typical vendor/client transactions. Our primary focus is to successfully promote and serve each client's products or service as if they were our own.



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27 (012) 345 8200

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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