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Southwest Call Center

About

In the early 1980’s, Southwest Answering Services began providing basic telephone answering services to businesses in Lake Charles, LA. In 1993, the Vincent family purchased Southwest Answering Services with plans to expand the capabilities of the company.

Shortly after the purchase, the Company installed the first digital telephone answering service system in Southwest Louisiana and began providing a variety of call support services ranging from emergency dispatch to event registrations to traditional telephone answering services. Renamed Southwest Call Center, Inc in 1999, the Vincent family continued to expand its operations by acquiring new clients outside of Southwest Louisiana and purchasing other call center companies when the opportunity arose.

Headquarters

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Public or Private

Public

Seats or staff

11-50

Revenue

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Industries

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Highlights

Alexa ranking

42,170,838

Domain Authority

2.7

Site traffic

17

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

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Details

Executive

Celia Vincent Broussard , Owner

Year Founded

1993

Countries of Fulfillment

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Sectors

-

Contact information

800-499-8255

http://southwestcallcenter.com/

Social media

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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