About Opus: Review and comparison
OPUS is a Philippine-based outsourcing business that prides itself on being a complete partner through a business lifecycle from beginning to end. Their mission is to use smart technology to efficiently grow their clients’ businesses in the most cost-effective way possible.
They specialize in results-driven solutions with the knowledge that their clients’ customers are at the heart of their business. As a result, customer experience professionals have to place in the top 10% for them to work in OPUS delivery centers.
OPUS provides outsourcing solutions globally to those who want to establish operations in the Philippines. Their primary objective is maintaining an outstanding customer experience and interactions while saving costs. OPUS expands and grows with its clients.
Opus’s BPO services and pricings
OPUS offers three primary services, with subsequent sub-services available. These three are inbound, outbound, and knowledge services.
- Customer support and retention
- Order verification
- Product support
- Technical helpdesk
- Email support
- Ecommerce services
- Lead generation
- Appointment setting
- Market research
- Transcription service
- Product/service registration
- Customer acquisition
- Content writing
- Web design
- Mobile App development
- HR and Recruitment
- Account payable and receivable
- Virtual assistants
- QA testers
No matter what a client needs, the professionals at OPUS have the most up-to-date tools and knowledge to ensure everything runs smoothly, so there are no hiccups in day-to-day operations. With such a variety of services, they can work with almost every industry out there.
Each company has different needs, so the pricing will differ depending on what a client needs to run their business efficiently. OPUS is committed to reducing staffing and overhead costs by more than half.
How Opus outshines its competition
This firm has a team of experts that have come together to drive outstanding experience for the employee, the client, and the customer without sacrificing quality. They are a one-stop shop that grows with the client and stays with them throughout the business lifecycle.
They cover everything, including:
- Operational readiness
- Product/service launch
- Business expansion
Whether the client is a startup needing more staffing or an established business looking for consultants, OPUS has the experts needed to make sure things run smoothly.
Francis Cue (Director/Co-founder)
Francis Cue is not just the co-founder and director of OPUS but also the head of offshore staffing. His job is to ensure that only the best and most efficient candidates get hired at the firm. He and Bobby Roa created OPUS in March 2018.
Bobby Roa (Co-founder)
Bobby Roa is the managing partner of the firm and ensures that the technology is state-of-the-art. He also founded a technology company, Geniusto, that still runs to this day. He also majored in engineering at the University of Santo Tomas from 1979-1981.
Opus reviews and comparisons
We do not have any reviews for OPUS but suggest similar small outsourcing businesses based in the Philippines, Australia, or India. Similar companies include Yes Virtual, FooBoo, and Concert 8.
Opus’s contact information
Opus’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (+63) 908 864 9313.