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Opus

About

OPUS is composed of a team of experts with a unified vision to drive outstanding employee, client and user experiences – without compromising quality. We are your total outsourcing partner throughout your business lifecycle—from Mobilization, Transition, Operation, Optimization and Expansion.

What Opus offers its clients

Whether you’re a small or medium-sized business looking to outsource your processes or hire consultants for simple or complex projects, or a Philippine-based company exploring your expansion or contingency options, OPUS can lend a hand.
Our thrust is always anchored on the primary objective to save cost but maintain exemplary customer experience and interactions—and the OPUS Expertise is what you need to flex and scale.

How Opus outshines the competition

OPUS is lead by a team of executives with extensive experience in the implementation and fulfillment of large scale contact center operations for Fortune 500 clients. The same expertise will be applied to our outsource clients regardless of size and complexity, at a very cost effective price point.

Opus company structure

We are a startup outsource operator that's self funded by 5 Filipinos based in Cebu City. The primary objective of the company is to provide world class talent and services for businesses that require 5 FTE or less.

Sample highlight service offering of Opus

$9 per hour for outsourced customer service and virtual assistant support. $10 to $12 per hour for specialist roles like web development, accountants and designers

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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