View all BPO Companies

Opus

  • Text here

About

OPUS is composed of a team of experts with a unified vision to drive outstanding employee, client and user experiences – without compromising quality. We are your total outsourcing partner throughout your business lifecycle—from Mobilization, Transition, Operation, Optimization and Expansion.

What Opus offers its clients

Whether you’re a small or medium-sized business looking to outsource your processes or hire consultants for simple or complex projects, or a Philippine-based company exploring your expansion or contingency options, OPUS can lend a hand.
Our thrust is always anchored on the primary objective to save cost but maintain exemplary customer experience and interactions—and the OPUS Expertise is what you need to flex and scale.

How Opus outshines the competition

OPUS is lead by a team of executives with extensive experience in the implementation and fulfillment of large scale contact center operations for Fortune 500 clients. The same expertise will be applied to our outsource clients regardless of size and complexity, at a very cost effective price point.

Opus company structure

We are a startup outsource operator that's self funded by 5 Filipinos based in Cebu City. The primary objective of the company is to provide world class talent and services for businesses that require 5 FTE or less.

Sample highlight service offering of Opus

$9 per hour for outsourced customer service and virtual assistant support. $10 to $12 per hour for specialist roles like web development, accountants and designers

Headquarters

-

Public or Private

Private

Seats or staff

2-10

Revenue

-

Industries

-

Highlights

Domain Authority

1.4

Site traffic

1

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

-

Year Founded

2018

Countries of fulfillment

-

Sectors

-

Contact information

(+63) 908 864 9313

https://www.opus-inc.net/

Social media

About Opus: Review and comparison

OPUS is a Philippine-based outsourcing business that prides itself on being a complete partner through a business lifecycle from beginning to end. Their mission is to use smart technology to efficiently grow their clients’ businesses in the most cost-effective way possible.

They specialize in results-driven solutions with the knowledge that their clients’ customers are at the heart of their business. As a result, customer experience professionals have to place in the top 10% for them to work in OPUS delivery centers.

Opus Outsourcing

OPUS provides outsourcing solutions globally to those who want to establish operations in the Philippines. Their primary objective is maintaining an outstanding customer experience and interactions while saving costs. OPUS expands and grows with its clients.

Opus’s BPO services and pricings

OPUS offers three primary services, with subsequent sub-services available. These three are inbound, outbound, and knowledge services.

Inbound:

  • Customer support and retention
  • Order verification
  • Product support
  • Technical helpdesk
  • Email support
  • Ecommerce services

Outbound:

  • Lead generation
  • Appointment setting
  • Market research
  • Transcription service
  • Product/service registration
  • Customer acquisition

Knowledge Services:

  • Content writing
  • Bookkeeping
  • Web design
  • Mobile App development
  • HR and Recruitment
  • Account payable and receivable
  • Virtual assistants
  • QA testers

No matter what a client needs, the professionals at OPUS have the most up-to-date tools and knowledge to ensure everything runs smoothly, so there are no hiccups in day-to-day operations. With such a variety of services, they can work with almost every industry out there.

OPUS’ pricing

Each company has different needs, so the pricing will differ depending on what a client needs to run their business efficiently. OPUS is committed to reducing staffing and overhead costs by more than half.

How Opus outshines its competition

This firm has a team of experts that have come together to drive outstanding experience for the employee, the client, and the customer without sacrificing quality. They are a one-stop shop that grows with the client and stays with them throughout the business lifecycle.

They cover everything, including:

  • Mobilization
  • Transition
  • Operational readiness
  • Product/service launch
  • Optimization
  • Business expansion

Whether the client is a startup needing more staffing or an established business looking for consultants, OPUS has the experts needed to make sure things run smoothly.

Key executives

Francis Cue (Director/Co-founder)

Francis Cue is not just the co-founder and director of OPUS but also the head of offshore staffing. His job is to ensure that only the best and most efficient candidates get hired at the firm. He and Bobby Roa created OPUS in March 2018.

Bobby Roa (Co-founder)

Bobby Roa is the managing partner of the firm and ensures that the technology is state-of-the-art. He also founded a technology company, Geniusto, that still runs to this day. He also majored in engineering at the University of Santo Tomas from 1979-1981.

Opus reviews and comparisons

We do not have any reviews for OPUS but suggest similar small outsourcing businesses based in the Philippines, Australia, or India. Similar companies include Yes Virtual, FooBoo, and Concert 8.

Opus’s contact information

Opus’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (+63) 908 864 9313.

Opus news, podcast & articles

No news, podcast & articles available for this BPO

Opus videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.