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3.7/5 • Glassdoor rating


Optum Global Solutions (OGS) Philippines is a leading health services innovation company dedicated to helping people live healthier lives and helping make the health system work better for everyone.

Optum is a member of the UnitedHealth Group family, a Fortune 6 company that has been operating in the Philippines since 2011. The company offers an extensive suite of enabling and technology services, with a highly-skilled workforce delivering excellent customer care, payment integrity, pharmacy benefit management, and revenue cycle management solutions to accelerate revenue streams and deliver value to US clients.

Optum Global Solutions (OGS) Philippines has offices in Taguig, Quezon City and Muntinlupa in Metro Manila, and Cebu (Central Visayas).



Public or Private


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Unknown / Non-Applicable






Year Founded


Countries of fulfillment




Contact information

+63 285885362

About Optum: Review and comparison

Optum, headquartered in Minnesota, is a business process outsourcing (BPO) company specializing in the medical care industry. With cutting-edge technology, Optum offers hospitals and medical offices high-powered and efficient solutions to health care needs.

As a subsidiary of United Healthcare, Optum encompasses all necessary processes and protocols that keep hospitals and offices running. Their modern outsourcing practices can help administration, practitioners, medical professionals, and families with healthcare issues.

With 10,000 employees nationwide, Optum has the capacity and resources to aid many different clients in the industry. With an increase in outsourcing, especially in the medical field, it is likely that Optum will continue to expand in the coming years.

Optum Outsourcing

In addition to the United States, Optum provides outsourcing services to over 150 countries. Optum also services over 100,000 practitioners and 127 million consumers. The firm offers modern health solutions with: 

  • Data And Analytics
  • Health Care Delivery
  • Pharmacy Care Services
  • Population Health Management
  • Health Care Operations
  • Advisory Services

As a company, Optum has been given the honor of receiving many different accreditations. Of these awards, some of the top accomplishments include the NCQA Accreditation for Population Health Program and URAC Accreditation for Health Call Center.

Optum’s BPO services and pricings

Taking on the many tasks associated with all aspects of healthcare operation and billing, Optum has a variety of services that they offer to their clients. Some of the top offerings include:

  • Pharmacy Services
  • Health Care Services
  • Specialty Pharmacy Services
  • Health Plan Management Services
  • Business Operating Services
  • Revenue Performance
  • Analytics Performance
  • Practice Performance
  • Subscription Tracking
  • Consulting

This list of BPO services is not comprehensive of what Optum provides. As a part of United  Healthcare, Optum can provide necessary services for common issues and those that come up over time.

Optum’s pricing

As a customized service provider, Optum does not have generic packaging with designated price points. Optum provides custom quotes for prospective clients to meet the exact needs of their health care office or hospital. To get an accurate pricing estimate, it is best to reach out to Optum’s sales team through their company website. 

How Optum outshines its competition

With its many accreditations and its connection to United Healthcare, Optum is highly recognized in medical process outsourcing. With its reach of over 150 countries and over 27 million consumers, they are well established in the field and have set a precedent for other BPO’s with their high level of service and detail.

Key executives

Amar Desai (President and CEO)

Amar Desai has been with Optum since 2019 and has served in the role of President and CEO since starting with the company. Amar primarily oversees the California region of clients.

Scott Green (CEO)

Scott Green has been with Optum since 2019, serving in the role of CEO. Scott primarily oversees clients in the Maryland area. 

Optum reviews and comparisons

As a top company in the medical care outsourcing industry, with many awards and accreditations, Optum has earned a reputation for itself and its services. Optum can be compared to other BPO’s such as Real-Time Outsourcing Services, WELL Received, and Access Healthcare.

Optum’s contact information

Optum’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +63 285885362.


Optum news, podcast & articles

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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