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Open Access

3.6/5 • Glassdoor rating


Launched in 2006, Open Access BPO began as a telemarketing firm before expanding its portfolio of outsourcing solutions a year later. We provide multichannel processes for businesses of any industry, size, and location.

Our offices are located in Makati and Davao, Philippines; Taipei, Taiwan; Xiamen, China; and Las Vegas, Nevada in the US. We are committed to helping businesses from across industries scale their customer support, back office, and knowledge process support by delivering 24/7 solutions in over 30 languages.

What Open Access offers its clients

We are passionate about crafting solutions to solve business problems and adding value to people’s lives. By integrating business intelligence, advanced processes, and our skilled multilingual workforce, we hyper-customize programs that will directly address your unique needs and help you achieve your specific goals.

Our solutions enable businesses of every size, industry, and location to focus on what they do best as we apply our multilingual outsourcing expertise to help them grow and thrive.

How Open Access outshines the competition

Open Access BPO has been providing companies with exceptional outsourcing solutions for over 16 years, enabling them to focus on their core business operations.

We deliver hyper-customized solutions for every business need, regardless of urgency, size, and service, we can align client goals with operational excellence. Our strengths include:

Multilingual Expertise
We provide customer experience, content moderation, back office, and knowledge process support solutions in over 30 Asian and European languages.

Scalable Process
Our programs are highly scalable, designed to seamlessly scale up to meet the demands of our clients' expanding consumer base.

Strategic Locations
Our campuses are in the US, the Philippines, Taiwan, and China. Each one provides advantages based on our client's unique needs—from language skills and cultural proficiency to operational and financial efficiencies.

Among our brand differentiators:

Every client is a priority.
Every client is treated as a premium partner regardless of the size of their company or the size of their operations with us. We put the same amount of effort, focus, and dedication, making sure that all operations are successful.

We embrace our partner's core values.
We provide your customers with an authentic brand experience by integrating your core values into our operation's culture, performance standards, and processes.

We are easy to do business with.
Our nimbleness, agility, and flexibility lets us adjust our business model and management approaches to fit our clients' unique needs. We're open to collaboration to make sure that we accommodate your needs and top priorities.

Open Access company structure

Open Access BPO is owned by American entrepreneurs Benjamin Davidowitz and Henry Chang. Our offices are located in Makati and Davao, Philippines; Taipei, Taiwan; Xiamen, China; and Las Vegas, Nevada in the US.

We are committed to helping businesses from across industries scale their customer support, back office, and knowledge process support by delivering 24/7 multichannel solutions in over 30 languages.

Sample highlight service offering of Open Access

Full Dedicated Agents at 12.50 USD per hour ( Technologies and entire support team included)


5920 S. Rainbow Boulevard, 89118, Las Vegas, Nevada

Public or Private


Seats or staff



$100 mil. - $250 mil.

  • Ecommerce
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Healthcare
  • Hospitality
  • Others
  • Retail
  • Telecoms
  • Transportation
  • Travel



Ben Davidowitz, CEO

Year Founded


Countries of fulfillment
  • Australia
  • United Kingdom
  • United States
  • Output-based
Contact information


About Open Access: Review and comparison

Open Access is a Business Process Outsourcing (BPO) solution provider headquartered in Makati, Philippines. This outsourcing company exhibits a great deal of passion for solving its clients’ business issues while adding value to the lives of client workforce and customers.

This company specializes in improving customer, user, and digital experiences with its customized solution packages, empowering its client brands to make meaningful connections with their target markets across the globe.

Open Access Outsourcing

Open Access has four centers across Asia and provides a vast array of BPO solutions including back office services, content management, and customer experience services. This BPO solution provider utilizes a broadly multicultural team that collectively speaks over 30 languages.

This BPO company is one of the most rapidly growing call center solution providers in the Philippines. With over a decade of experience establishing trust in the BPO industry, Open Access’s approach to campaign management and development designs specially tailored service packages to address each client’s specific needs and goals.

Open Access works with clients in a variety of industries, including logistics and transportation, SaaS, telecommunications, ecommerce, technology, travel, hospitality, and mobile apps.

Open Access’s BPO services and pricings

Open Access offers the following BPO services to meet the needs of its client companies:

Customer Experience

  • Customer Service
  • Tech Support
  • Email
  • Phone
  • Live Chat
  • In-App
  • SMS

Content Moderation

  • Content Writing
  • Content Editing
  • Image Moderation
  • Social Media Moderation
  • Multimedia Moderation

Back Office Support

  • Data Management
  • Data Entry
  • Transcription
  • Web Research
  • Multilingual Translation
  • Image Editing
  • Data cleansing
  • Data enrichment
  • Database maintenance
  • Records management
  • Data analysis
  • Data verification
  • Data categorization
  • Data mining

Open Access’s pricing

Because Open Access creates carefully tailored solution packages that are designed to meet the specific needs of a particular client company, no two service packages are identical. Pricing varies accordingly.

For a consultation and quote, contact Open Access.

How Open Access outshines its competition

Open Access stands out among its BPO provider peers because of the combined years of experience of its leaders. This expertise has helped Open Access produce measurable results for its clients for years.

The solutions provided by this BPO company are carefully curated to reflect each client’s culture and aesthetic. In the process, Open Access forms a bond with its clients and employees. This bond fuels the BPO provider’s campaign design and maximizes each client’s growth.

Key executives

Ben Davidowitz, Founder and Chief Executive Officer

Ben Davidowitz has served as CEO of Open Access BPO since he founded the company in June of 2006. He received his Bachelor of Science degree in Business from Florida Atlantic University in 1989. His areas of expertise are Lead Generation, CRM, and Call Centers. 

Davidowitz has also worked as an Inbound Sales Manager for AOL, a Telesales Department Manager for Fisher Investments, and a Director of Telesales for Proxim Wireless Networking.

Open Access reviews and comparisons

Open Access receives high praise from its clients for the highly customized nature of its solution packages and the personal relationships it develops with client personnel.

Open Access’s contact information

Open Access’s main headquarters is located in:

5920 S. Rainbow Boulevard, 89118, Las Vegas, Nevada

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +1.888.888.1519.


Open Access news, podcast & articles

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Open Access videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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