$10 mil. - $25 mil.
Wayne Payne, President
About OmniCall: Review and comparison
OmniCall Receptionists is an innovative telecommunications and Business Process Outsourcing (BPO) services provider headquartered in Carrollton, Georgia. This firm has been providing cost-effective call handling services since 1989.
This reliable BPO company prioritizes providing daily receptionist services for businesses who want to focus on high-priority tasks without spending extra resources for handling customer inquiries, among other things.
Since its inception, OmniCall Receptionists has offered 24/7 answering services for numerous industries. Its current company size is 11 to 50 employees, and its last reported revenue is $12 million.
OmniCall Receptionists takes a customer-centric approach in providing excellent customer service with the most up-to-date technologies to ensure limited interruptions. They also implement several customer engagement messaging channels for their services, including phone, email, fax, texting, and app notifications.
In addition, this firm ensures support for customers on a 24/7 basis, giving clients extra time to focus on high-priority tasks or take extra time off during the holidays or vacation.
OmniCall’s BPO services and pricings
OmniCall Receptionists is a dynamic outsourcing provider that offers the following services:
- Virtual Reception Services
- Live Call Transferring
- Customized Call Handling
- Text and Email Messaging
- Inbound and Outbound Message Recording
- Call Blocking
- Call Screening
- Client Support
- Appointment Scheduling
In addition, the firm offers these services to several industries, including healthcare, legal, information technology, real estate, insurance, and pet care.OmniCall Receptionists’ pricing
OmniCall Receptionists’ pricing
OmniCall Receptionists’ pricing depends on the number of minutes per month the client requests that match their requirements and business needs. Each plan has a set fee per minute. Additionally, each plan implements a monthly payment.
How OmniCall outshines its competition
OmniCall Receptionists takes pride in its objective to provide and promise economic and social growth for its clients’ businesses. Their expansive formula for success includes:
- Selecting the most qualified candidates in their in-house team for handling high-volume tasks
- Implementing over 30 years of experience to help clients expand their businesses’ brand
- Offering flexible payment plans based on the volume and length of calls each client expects
- Using the most up-to-date technology to relay messages to clients
- Providing elevated after-hour coverage
- Acting as a business extension for the busiest companies or industries
- Offering coverage for clients who own more than one company through a single or multiple monthly invoices
- Ensuring each client that they’ll make an excellent first impression for potential customers
In addition, the firm offers several opportunities for job creation and employment for telecommunications specialists throughout Georgia.
Wayne Payne (President)
Wayne Payne has been OmniCall Receptionists’ President since 1989. He’s responsible for running most of the firm’s business plans and monitors the company’s progress. He also has decades of experience in the telecommunications field.
Emily Wilkins (Director of Marketing)
Emily Wilkins has been Omnicall Receptionists’ Director of Marketing since 2014. Wilkins is responsible for planning, developing, and implementing the firm’s marketing strategies. She also previously worked as the Director of Human Resources.
OmniCall reviews and comparisons
OmniCall Receptionists is an innovative telecommunications, call center, and BPO services provider in Georgia. Although we don’t have in-depth reviews for this firm, we recommend comparing it with other US-based call centers offering customer service options tailored for specific industries.
OmniCall’s contact information
OmniCall’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (800) 886-8585.