View all BPO Companies

OmniCall Receptionists

About

OmniCall is your team of friendly receptionists providing professional call handling services nationwide. We become an extension of your business by answering your calls all day, everyday. We screen who’s calling, contact you with the caller’s information, and connect the call to you whenever, wherever. We act as your front desk receptionist, but for a fraction of the cost.

The first impression is the only impression- OmniCall can help to make a great one, every call. Our receptionists are always helpful, professional, and friendly to your clients; some may even think we’re in the office with you!

Headquarters

-

Public or Private

Private

Seats or staff

11-50

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Alexa ranking

16,866,287

Domain Authority

11

Site traffic

-

OA ranking

-

Glassdoor rating

1.6

CrunchBase ranking

-

Details

Executive

Wayne Payne, President

Year Founded

1989

Countries of Fulfillment

-

Sectors

-

Contact information

(800) 886-8585

https://www.omnicall.com/

Social media

About OmniCall Receptionists: Review and comparison

OmniCall Receptionists is an innovative telecommunications and Business Process Outsourcing (BPO) services provider headquartered in Carrollton, Georgia. This firm has been providing cost-effective call handling services since 1989. 

This reliable BPO company prioritizes providing daily receptionist services for businesses who want to focus on high-priority tasks without spending extra resources for handling customer inquiries, among other things.

Since its inception, OmniCall Receptionists has offered 24/7 answering services for numerous industries. Its current company size is 11 to 50 employees, and its last reported revenue is $12 million.

OmniCall Receptionists Outsourcing

OmniCall Receptionists takes a customer-centric approach in providing excellent customer service with the most up-to-date technologies to ensure limited interruptions. They also implement several customer engagement messaging channels for their services, including phone, email, fax, texting, and app notifications.

In addition, this firm ensures support for customers on a 24/7 basis, giving clients extra time to focus on high-priority tasks or take extra time off during the holidays or vacation.

OmniCall Receptionists’s BPO services and pricings

OmniCall Receptionists is a dynamic outsourcing provider that offers the following services:

  • Virtual Reception Services
  • Live Call Transferring
  • Customized Call Handling
  • Text and Email Messaging
  • Inbound and Outbound Message Recording
  • Call Blocking
  • Call Screening
  • Client Support
  • Appointment Scheduling

In addition, the firm offers these services to several industries, including healthcare, legal, information technology, real estate, insurance, and pet care.OmniCall Receptionists’ pricing

OmniCall Receptionists’ pricing

OmniCall Receptionists’ pricing depends on the number of minutes per month the client requests that match their requirements and business needs. Each plan has a set fee per minute. Additionally, each plan implements a monthly payment.

How OmniCall Receptionists outshines its competition

OmniCall Receptionists takes pride in its objective to provide and promise economic and social growth for its clients’ businesses. Their expansive formula for success includes:

  • Selecting the most qualified candidates in their in-house team for handling high-volume tasks 
  • Implementing over 30 years of experience to help clients expand their businesses’ brand
  • Offering flexible payment plans based on the volume and length of calls each client expects
  • Using the most up-to-date technology to relay messages to clients
  • Providing elevated after-hour coverage
  • Acting as a business extension for the busiest companies or industries
  • Offering coverage for clients who own more than one company through a single or multiple monthly invoices
  • Ensuring each client that they’ll make an excellent first impression for potential customers

In addition, the firm offers several opportunities for job creation and employment for telecommunications specialists throughout Georgia.

Key executives

Wayne Payne (President)

Wayne Payne has been OmniCall Receptionists’ President since 1989. He’s responsible for running most of the firm’s business plans and monitors the company’s progress. He also has decades of experience in the telecommunications field.

Emily Wilkins (Director of Marketing)

Emily Wilkins has been Omnicall Receptionists’ Director of Marketing since 2014. Wilkins is responsible for planning, developing, and implementing the firm’s marketing strategies. She also previously worked as the Director of Human Resources.

OmniCall Receptionists reviews and comparisons

OmniCall Receptionists is an innovative telecommunications, call center, and BPO services provider in Georgia. Although we don’t have in-depth reviews for this firm, we recommend comparing it with other US-based call centers offering customer service options tailored for specific industries.

OmniCall Receptionists’s contact information

OmniCall Receptionists’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (800) 886-8585.

References

https://www.glassdoor.com/Overview/Working-at-OmniCall-EI_IE1920695.11,19.htm

https://www.crunchbase.com/organization/omni-call

BPO Companies like OmniCall Receptionists

OmniCall Receptionists news, podcast & articles

No news, podcast & articles available for this BPO

OmniCall Receptionists videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.