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Neobpo

About

Our digital platform offers solutions for the evolution of the business of our clients, with intelligence for Backoffice, Digital Engagement, Customer Service, Shared Services Center, Cobrança, Infrastructure for assistance and Social Management and Monitoring, also Chat solutions. , Virtual agent, visual URA, intelligent URA, Facebook Messenger, Robôs de automação de processos (RPA), e suíte de CRM Omichannel.

What Neobpo offers its clients

We are specialized in offering solutions, technology and BPO services, combining CX, UX and Design Thinking consulting. We support our clients in the digital transformation and the creation of new service days, redefining the way consumers and companies relate to each other and reducing costs.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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