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Marketing Call Center

2.9/5 • Glassdoor rating


MCC is a medium Sized BPO company offering taylor made industrial services with the help of premium tech partners. We offer our customer high value, and specific to their needs BPO vertical services.
We offer a large panel of BPO service, especially on customer service and technique, with the aim to offer the best service, with the best tools, as Google cloud and Zendesk.

What Marketing Call Center offers its clients

Our unique offering is to help clients on the whole paths to implement their BPO. we master the four outsourcing pilar : People, Process, Technology, Quality
With more than 8 languages mastered, Dedicated process manager and the best in class technology, we offer the most valuable outsourcing quality. And with our client based approach, our client never have the feeling that they are just a number.

How Marketing Call Center outshines the competition

With our expertise in technology, training, and in project management, we have won more than 15 distinction for our client. We are a nimble company, that can adapt to the needs, the events, and to tackle all our client challenges.

Marketing Call Center company structure

We are Medium Sized BPO, owned by Family Owners, with more than 25 years Track Record, responding to Medium and Large Sized business. The main shareholders is the GM.

Sample highlight service offering of Marketing Call Center

Our best deal german speacking positions starting at 1999$


28, avenue Al Abtal, Agdal Rabat, 10120, Rabat

Public or Private


Seats or staff




  • BPO
  • Consumer Services
  • Ecommerce
  • Financial Services
  • Hospitality
  • Insurance
  • Telecoms
  • Transportation
  • Travel
  • Utilities



Ahmed Belahsen, Owner and CEO

Year Founded


Countries of fulfillment
  • France
  • Morocco
  • Customer Service
  • Full service BPO
  • IT Services and IT Consulting
Contact information

212 6 61 100 110

About Marketing Call Center: Review and comparison

Marketing Call Center is a telemarketing and customer relationship management company located in Agdal, Morocco. The company’s professionals thoroughly understand the telemarketing industry and are dedicated to helping its clients’ businesses.

An expert project manager analyzes client requirements, specifies desired outcomes, and works closely with the customer to establish which business assets and procedures are essential for outsourcing.

To meet the needs of each client, the Marketing Call Center forms and trains dedicated teams led by managers responsible for monitoring output against predetermined key performance indicators and reports.

The company’s multichannel customer relations management permits them to handle clients’ business-to-consumer and business-to-business needs. The company’s mission is to track its customers’ development of key performance metrics. Presently, Marketing Call Center has around 500 full-time employees.

Marketing Call Center Outsourcing

Marketing Call Center prides itself on producing successful customer acquisition for its customers. The company assists customers in discovery and purchase processes through multichannel responses to inquiries, pre-sales consultations, and call center support.

Marketing Call Center helps businesses to convert leads into actual clients through order taking and appointment setting.

Marketing Call Center allows businesses to understand their clientele better, fostering growth and expansion. The company achieves that by providing customer database enrichment and customer feedback surveys to increase loyalty.

Furthermore, the company helps businesses to optimize field interventions, minimizing financial losses resulting from clients not showing up for their appointments.

Marketing Call Center’s BPO services and pricings

Marketing Call Center is a versatile company providing a wide range of services to its clients that includes:

  • Customer relationship management
  • Call center
  • Telemarketing
  • Business management
  • After-sales service
  • Appointment scheduling
  • Technical assistance
  • Business intelligence
  • Crisis management

In addition, Marketing Call Center serves different industries, including but not limited to distribution and e-commerce.

Marketing Call Center pricing

Each client receives customized assistance from the company. Consequently, thorough evaluations performed by project managers to determine the gap existing in a customer’s business and the best-suited solutions inform the company’s pricing policy.

How Marketing Call Center outshines its competition

Marketing Call Center’s primary objective is to ensure the continuous growth of its clients’ businesses. The company is different from its rivals in the following ways:

  • Offering exceptional customer experience
  • Motivating their employees
  • Recruiting and retaining the best talent in their field
  • Efficient utilization of various technological resources
  • Immersing themselves into a client’s business’s culture, products, services, and objectives to deliver the best possible brand representation
  • Over 15 years of experience

Key executives

  • Ahmed Belahsen (Owner and CEO)
    Ahmed founded Marketing Call Center in 2005 to constantly enrich customer relationships and bring them closer to marketing. He has remained the company’s CEO since then.


Marketing Call Center reviews and comparisons

The company is a market leader in Morocco’s call center and customer relations sector. Nonetheless, we did not have any previous customer reviews when publishing this article. Thus, we strongly suggest you compare the services the Marketing Call Center provides to those of other telemarketing firms around the world.


Marketing Call Center’s contact information

Marketing Call Center’s main headquarters is located in:

28, avenue Al Abtal, Agdal Rabat, 10120, Rabat

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 212 6 61 100 110.

Marketing Call Center news, podcast & articles

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Marketing Call Center videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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