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3.4/5 • Glassdoor rating


The insurance technology game has changed. For decades, Insurance companies used powerful back office technology to more efficiently manage policies, billing, and claims. But today, it’s the consumer that is driving the technology change.



Public or Private


Seats or staff



$25 mil. - $50 mil.





Tony Villa, CEO

Year Founded


Countries of fulfillment




Contact information

(866) 299-1314

About Insuresoft: Review and comparison

Insuresoft is a provider of critical software and back-end services for the property and casualty insurance industry. The company offers a comprehensive platform called Diamond, which provides all-in-one services to clients. 

Insuresoft was founded in 1993 and employs over 80 people. The company’s last reported revenue was $23 million

Insuresoft is a leading provider of enterprise solutions in the insurance industry. The company understands that consumers are driving the changes within the insurance industry, and it has adapted to be a leading provider of insurance support services. Working with the BPO, Covenir, Insuresoft works with major insurance clients throughout the US. 

Insuresoft Outsourcing

Insuresoft is headquartered in Tuscaloosa, Alabama. The company is an independent software vendor capable of handling insurance lines of business in all 50 states. There is a second operational location in University Park, Illinois. The company works with clients to scale business practices as companies grow and to assist with the delivery of efficient services. 

Insuresoft’s BPO services and pricings

Insuresoft developed its own flagship product, Diamond, which is a comprehensive digital insurance platform for personal and commercial lines of business that includes:

  • Policy
  • Billing
  • Claims 
  • Data
  • Analysis

Diamond is capable of processing business in all 50 states of the US. Presently, Diamond has over 375 modules in production and processes over $3 billion in premiums in the industry per year. A single contract with Insuresoft can also provide clients access to back-end services through Covenir, Redhawk, Kaboodle, and Microsoft Azure. 

Insuresoft’s pricing 

Pricing for services provided by this BPO will depend upon the needs of each client. To inquire about pricing for services, complete the company’s contact form

How Insuresoft outshines its competition

Employees with Insuresoft have an average tenure of 11 years. The company prides itself on being a leader in insurance industry expertise. Insurance providers have been processing claims on Diamond, the company’s flagship product, since 1994. 

The company can take challenging and complex implementations and deliver success through teamwork, positive attitudes, and exceptional communication. Insuresoft has successfully implemented policy administration for clients with revenue over $1 billion. 

Key executives

Terry Brown (President)

Brown has been with the company for over ten years. She was previously VP of Product Management before becoming President. 

Landon Shelby (Financial Controller)

Shelby was promoted to the senior leadership team in 2020. Prior to his time with this firm, he gained over 14 years of experience as a CPA. He is valued for his excellent communication. 

Josh Hall (Vice President of Sales & Marketing)

Before his leadership position with this BPO, Hall had 15 years of experience in sales and business development. He plays an integral role in the company’s expansion and success. 

Insuresoft reviews and comparisons

This firm’s clients appreciate the excellent core product that the company provides. Clients also note the company’s ability to keep up with technological trends. Insuresoft aims to make the administration of insurance policies efficient and simple so that clients and their agents can stand out in the industry. 


Insuresoft’s contact information

Insuresoft’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (866) 299-1314.


Insuresoft news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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