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Impact Call Center

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Impact Call Centre is an established and highly successful business providing outstanding outsourced contact centre solutions for companies that require customer service support, inbound and outbound sales expertise for a variety of different sectors and disciplines.

Our services are professional, cost effective, flexible and scalable and as Impact is PCI DSS Level 1 Certified, one of a very few outsourced call centres on the Visa Europe Merchant Agent list, we understand credit card and data security at the highest levels.



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Alex Hutchinson, Head of Customer Services

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Countries of fulfillment




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01794 230 230

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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