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3.7/5 • Glassdoor rating


Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience.

With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune ® 100.

With foundational technologies spanning information management, workflow automation, and integrated communications, Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors.

Through cloud-enabled platforms, built on a configurable stack of automation modules, and over 21,000 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.



Public or Private


Seats or staff



$1 bil. - $5 bil.





Ron Cogburn, Chief Executive

Year Founded


Countries of fulfillment




Contact information


About Exela: Review and comparison

Exela Technologies offers a variety of BPO solutions, including back-office operations, claims processing, and data management. Exela Technologies has 18,000 employees who operate in 23 different countries around the world. 

The company uses a cloud-enabled platform to provide BPO and BPA services that address finance, healthcare, and legal management, amongst other industries.

Exela Outsourcing

Exela Technologies is one of the largest global providers of BPO services. Headquartered in Irving, TX, the company also has two other locations in Santa Monica, CA, and Amsterdam in the Netherlands and has 10,000+ employees worldwide. The company is rapidly growing, and it has 4,000 customers in over 50 countries. 

In addition to providing BPO services, Exela Technologies is also has a Corporate Responsibility policy and participates in many philanthropic endeavors. Notable campaigns include work with the Orthopaedic Institute for Children and Toys for Tots.

Exela’s BPO services and pricings

Exela Technologies offers solutions for various departments:

  • Business Intelligence
  • Facilities & Logistics
  • Finance & Accounting
  • Human Capital Management
  • Legal
  • Marketing & Communications
  • Operations
  • Support Solutions

Each broad category has several sub-categories with a detailed account of each benefit provided. For example, under Business Intelligence, there is the Data Visualization & Reporting category. Benefits include:

  • Real-Time Data Analytics
  • Dashboards & Reporting
  • Communications Tools
  • Intuitive Visualizations

The website provides detailed information to help clients choose the best BPO solutions for their businesses. Pricing varies, depending on the service. 

Exela Technologies’ pricing

Pricing depends on the client’s business needs. By clicking on the “contact us” link under each solution, clients can get in touch with an Exela Technologies rep to discuss their needs in detail to provide the best price.

How Exela outshines its competition

Exela Technologies doesn’t just focus on profits. The company also gives back. The Corporate Responsibility and Philanthropy page on the company’s website outlines Exela Technologies’ charitable events. 

In 2018, employees raised $3,315 for the Breast Cancer Research Foundation during Breast Cancer Awareness Month. With Exela Technologies’ matching contribution, the total amount raised came to $6,630. 

The company also participated in the National Kidney Walk in 2019, and the 5K & 10K Palisades Runs to support pediatric hearing loss.

Key executives

Ron Cogburn (Chief Executive Officer)

Ron Cogburn has over 30 years of experience in litigation support, claims consulting, and project management. Mr. Cogbum has a BSCE in Structural Design/Construction Management and is also a professional engineer. 

Shrikant Sortur (Chief Financial Officer)

Before being the CFO of Excela Technologies, Shrikant Sortur was the company’s Executive Vice President of Global Finance from 2017-2020. Mr. Sortur has over 20 years of experience in accounting, financial management, and lean operations. 

Suresh Yannamani (President)

Suresh Yannamani oversees Exela Technologies’ global sales and operations. Mr. Yannamani has a bachelor’s degree in Chemistry, and his work experience includes design, healthcare, and financial management. 

Exela reviews and comparisons

Exela Technologies has 3,474 followers on Twitter and has an average of 3 and a half stars on Glassdoor, Indeed, and Ambitionbox. 

Exela’s contact information

Exela’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1-844-935-2832.


Exela news, podcast & articles

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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