$5 mil. - $10 mil.
Moises Hasbun, Founder & CEO
About Easybee: Review and comparison
Easybee is a business process outsourcing (BPO) company that provides live virtual reception services to small and medium-sized businesses. The BPO strives to decrease the costs and time associated with reception while enhancing customer service.
They recruit highly-qualified operators trained to provide the same level of service as an in-house receptionist. Throughout the training process, the BPO welcomes client input, so they can truly work as an extension of your company.
The BPO’s monthly plans can save you up to $36,000 per year when used in place of a traditional receptionist. Not only does Easybee free up finances, but they also free up an extensive amount of your time, so you can concentrate on expanding your business.
The company’s headquarters are in Hollywood, Florida. However, the BPO also has employees in El Salvador, Central America, and provides international service.
Despite the operator’s location, Easybee ensures they’re prepared to positively represent a brand. Most clients appreciate that the BPO’s operators are college-educated, highly-trained, and bilingual in English and Spanish.
Easybee’s BPO services and pricings
Since 2015, Easybee has served hundreds of diverse clients. The BPO’s vast experience has equipped them to handle calls from an array of business types.
However, their most common clients are law firms, property management companies, real estate agencies, small businesses, service providers, and finance organizations. Regardless of the company’s purpose, Easybee can improve productivity through the following services:
- 24/7 bilingual receptionist service
- Call transfers
- Message taking
- Appointment scheduling
- Lead collection
- Order processing
- Event registration
- Outbound calls upon request
Easybee offers five monthly plans paid by the minute. The more minutes a company requires, the less they pay per minute. Here’s a quick overview of the BPO’s plans:
- 50 minutes for $69 per month
- 100 minutes for $109 per month
- 200 minutes for $199 per month
- 300 minutes for $279 per month
- 400 minutes for $369 per month
Easybee is also unique as they don’t have overage fees. If you go over your allotted minutes, they only charge their current per-minute price.
Most attractively, you can start with a free 15-day trial to determine whether or not the answering service is a good, long-term fit.
How Easybee outshines its competition
Unlike most answering services, Easybee aims to become one with the businesses they serve. They don’t simply answer the phone and take a message for you to review later.
The BPO works alongside you to learn how to set appointments, input data into CRM systems, and even process orders. All the while, they stick to a customizable call formula established by you.
Additionally, the same operators man your phone, ensuring they build trust with both you and your customers.
Moises Hasbun (Founder and CEO)
Moises Hasbun founded the company in 2015, just one year after graduating from Purdue University with a degree in Industrial Engineering. Hasbun’s desire for and leadership in efficiency and transparency led to Easybee’s great success.
Easybee reviews and comparisons
Easybee’s users describe the BPO as time and cost-efficient. The company is also more affordable than in-house receptionists and telecommunication providers with similar services. Take advantage of their free two-week trial to learn if their services are worth your investment.
Easybee’s contact information
Easybee’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1 305 447-7022 |.