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DialogMarket

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About

DialogMarket provides Call Center and BPO services offering its clients unique solutions for high-level customer support and business optimization. Among the company’s services are: Live Chat, Lead Generation, Third Party Verification, Appointment Setting, Sales/Order Processing, Reservations, Market Research/Surveys. DialogMarket delivers its services 24/7 on the basis of next generation technical capabilities and the staff of skillful operators.

Headquarters

-

Public or Private

Public Company

Seats or staff

501-1,000

Revenue

-

Industries

-

Highlights

Domain Authority

21

Site traffic

-

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Paul Lapsha, Marketing/Business Development Manager

Year Founded

-

Countries of fulfillment

-

Sectors

-

Contact information

1 954-204-0018

https://dialogmarket.com/

Social media

About DialogMarket: Review and comparison

Dialog Market is a professional services company providing outstanding Call Center and Business Processing Outsourcing (BPO) solutions. With headquarters in Hollywood, Florida, Dialog Market is focused on elevating companies’ successes through excellent customer care services. 

This company’s vision of excellence begins with its employees. By creating a dynamic and healthy work environment for its employees, Dialog Market builds the foundation on which its employees are eager to create innovative means for businesses to increase their efficiency and productivity. 

Their vision is to optimize business processes and improve each experience that a customer has with a company. Currently, Dialog Market’s company size is 501 – 1,000 employees. 

DialogMarket Outsourcing

This firm’s main headquarters is located in Hollywood, Florida, with a satellite office in Kropyvnytskyi, Ukraine.  

DialogMarket’s BPO services and pricings

Dialog Market offers a wide range of inbound and outbound BPO services. These include:

  • Live Chat

  • Third-Party Verification

  • Lead Generation

  • Appointment Setting

  • Sales/Order Processing

  • Reservations

  • Market Research/Surveys

  • Email Management

  • Interactive Voice Response

  • Multilingual Support

  • Telephone Support Services

Their state-of-the-art call center is fully staffed with multilingual employees who share the company vision of superior customer service. By using state-of-the-art technology, Dialog Market staff can help businesses increase productivity and efficiency through quality customer care support. At the same time, this dedication to service helps businesses to reduce costs. 

Dialog Market’s pricing

Dialog Market creates customized packages for businesses to meet each of their unique needs. These personalized offerings will enhance customer support and efficiency, reduce expenditures, and systemize company protocols. 

Because packages are specific to each business, Dialog Market asks that they be contacted for a consultation.

How DialogMarket outshines its competition

Dialog Market offers an “all-inclusive, outsourced customer care support system through our advanced web-based multi-media system.” Their IT department developed a unique and advanced telephony system called Zvonokla. It has the unlimited capability to record all calls, has an autodial module, and has no limit to calls received from around the world.

They can provide inbound and outbound elite customer care support. As outlined on their website, the benefits of working with Dialog Market include:

  • A dedicated staff of available operators 24/7

  • Multilingual operators able to converse in English, Russian, Ukrainian, French, Italian, and German

  • All-inclusive inbound and outbound calls

  • Effortless CRM implementations

  • Ability to route inbound calls from any country

  • Next-generation system of IP telephony

Key executives

Paul Lapsha (Business Development Manager)

Paul is the Business Development Manager and is in charge of marketing at Dialog Market.

Tamara Grigoryan (Manager)

Tamara is a Manager at Dialog Market

DialogMarket reviews and comparisons

Dialog Market is a customer care contact center providing customized and innovative BPO solutions to companies on the global market. There are no reviews of Dialog Market at the moment, but we suggest prospective customers compare this company to other mid-size offerings in the United States and Europe.

DialogMarket’s contact information

DialogMarket’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1 954-204-0018.

References

https://www.crunchbase.com/organization/dialogmarket

DialogMarket news, podcast & articles

No news, podcast & articles available for this BPO

DialogMarket videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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