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A&T Ascension Consulting (ATAC)

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About

ATAC is a virtual sales and customer service company with over 120 agents working remotely across Canada and the USA and over 600 agents that are Certified to work from home. Our agents are able to handle inbound, outbound, sales and survey calls in many languages. We are able to provide as few or as many agents as you need. Whether your project needs a few weeks or a few months, we can tailor-make a service program to meet your organization’s unique needs.

Headquarters

-

Public or Private

Private

Seats or staff

51-200

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

2.9

Site traffic

143

OA ranking

-

Glassdoor rating

4.6

CrunchBase ranking

-

Details

Executive

Adrian Smith, President/CEO

Year Founded

2011

Countries of fulfillment

-

Sectors

-

Contact information

1-888-909-6022 ext.20

https://www.atacinc.ca/

Social media

About A&T Ascension Consulting (ATAC): Review and comparison

A&T Ascension Consulting Inc (ATAC Inc) is an innovative contact center and Business Process Outsourcing (BPO) company founded in 2011 with headquarters in Toronto, Canada. The firm offers cost-effective virtual staffing services to help businesses scale and improve operational efficiency. 

ATAC Inc sets itself apart by challenging the norms for call centers like them. They work to position themselves as a virtual call center with home-based employees. 

The firm provides a flexible virtual staffing model that includes highly-trained staff who are skilled in supporting a variety of inbound and outbound sales calls and providing top-quality customer service. They also offer bilingual support channels. 

ATAC Inc has grown over the last decade with a dedicated team of over 120 employees working remotely across Canada and the United States.

A&T Ascension Consulting (ATAC) Outsourcing

Launched in 2011, ATAC Inc takes pride in its innovative homesourcing approach to BPO services. This approach allows more significant opportunity and flexibility for employees and helps maximize efficiency. The company emphasizes quality over quantity with a team of highly qualified Certified Service Professionals.

While the company headquarters are in Toronto, the firm has home-based employees throughout Canada and internationally. Employees communicate with clients and customers through numerous channels, including online chat, email, call, and text.

A&T Ascension Consulting (ATAC)’s BPO services and pricings

ATAC Inc provides clients with an array of BPO service options to help clients streamline operational efficiency and improve customer relations. Services include:

  • Sales
  • Quote requests
  • Technical support
  • Inbound customer service
  • Customer service optimization
  • Outbound surveys
  • Message taking
  • Data entry
  • Seasonal, overflow, or year-round support

With a wide array of services and a team of skilled employees, the firm offers its services across multiple different business sectors. Some additional specialized tasks include providing insurance quotes to customers and mortgage underwriting. 

ATAC Inc’s pricing

Pricing depends on clients’ requests and business needs. The versatile nature of ATAC Inc’s business model leads to a significant degree of services and pricing options. Clients can request more information by contacting the firm directly. 

How A&T Ascension Consulting (ATAC) outshines its competition

On their official website, ATAC Inc highlights one key element that sets itself apart: A dedicated team of employees. By vetting and assessing its team of professionals, ATAC inc has some unique advantages over other BPO services. 

This includes providing:

  • Flexibility to adjust to client business needs 
  • Accredited, high-quality agents
  • Fast activation
  • Compliance and data security 
  • Onshore quality at offshore prices

Key executives

Adrian Smith (CEO)

Adrian Smith has been the founder of ATAC inc and the Chief Operating Officer since its creation in 2011. Smith has over 20 years of corporate experience specializing in customer service and sales.  

Tugreofia Smith (Vice President)

Tugreofia Smith has been ATAC Inc’s Vice President since its launch in 2011. Smith is also an accredited mortgage agent and served as the  Director of the Mortgage Division for the firm from 2014-2018.  

A&T Ascension Consulting (ATAC) reviews and comparisons

ATAC Inc is a versatile BPO company and an innovator in home-based work opportunities. While we currently do not have any reviews for ATAC Inc, we would suggest comparing other BPO providers located in Canada and throughout North America.   

A&T Ascension Consulting (ATAC)’s contact information

A&T Ascension Consulting (ATAC)’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1-888-909-6022 ext.20.

References

https://www.glassdoor.com/Overview/Working-at-ATAC-EI_IE1491523.11,15.htm

 

A&T Ascension Consulting (ATAC) news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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