APEX Call Centers

Verified profile
4.7/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
1-49
Company listing
Annual revenue
$1 mil. - $5 mil.
Company listing
Delivery countries
1
Company listing
Executive profiles
1+
Company listing

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Overview

APEX was founded to provide businesses of all kinds a full-service center where they can have all their needs met. With over 6 strategic locations with qualified and trained employees in US, Mexico, and Philippines, we strive to create a partnership with our clients built on expertise and trust.

APEX is award winning ISO9001-2015 certified company, A+ BBB, PCI Compliant and HIPAA Compliant with our IQ Net and SOC2 compliances with state of the art onshore and nearshore facilities.

What APEX Call Centers offers its clients

Why Choose APEX?

TOP Performer
Standardized security practices & requirements
Specialized recruitment of niche specialists
Budget & time commitment.
TOP KPI’s
Our services:

Customer Service
Technical Support
Chat Support
Email Support
Order Processing
Appointment Setting
Data Entry
Answering Service
Debt Collection
Industries expertise:

FinTech
Healthcare
Renewable Energy
Logistics & Transportation
Retail
Real Estate
Construction
Legal
Financial
Insurance
Collection
IT
Logistics
Business Services

How APEX Call Centers outshines the competition

Our mission:

Our mission at APEX is to continuously work on strengthening the relationship with our clients and their customers. Our committed team of customer support specialists are devoted to exceeding expectations and facilitating all your business outsourcing needs. Using various innovative strategies, we provide quality answering services that include inbound and outbound calling services, around-the-clock customer support, customer acquisition and retention, and much more.

APEX Call Centers company structure

Privately Owned.

Sample highlight service offering of APEX Call Centers

Bilingual accent free agents as low as $14.5 an hour.

Headquarters
2001 NW 64th, Suite 100, 33309, Fort Lauderdale, Florida
Ownership
Private
Industries
Consumer Services, Ecommerce, Education, Educational Businesses, Energy, Entertainment, Financial Services, Food & Beverage, Government, Hardware Tech/IT, Healthcare, Hospitality, Manufacturing, Pharmaceutical, Public Utilities, Real Estate, Retail, SaaS, Software Tech/IT, Telecoms, Transportation, Travel, Utilities

Details

Year founded
2017
Countries of fulfillment
Mexico, Philippines, United States
Sectors
Full service BPO

Company data

Services & delivery

What they do

  • Full service BPO

Industries served

  • Consumer Services
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Manufacturing
  • Pharmaceutical
  • Public Utilities
  • Real Estate
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities
Explore service capabilities

Workforce & hiring

Scale & company milestones

Annual revenue

$1 mil. - $5 mil.

Company listing

Leadership & connections

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About APEX Call Centers: Review and comparison

This company was founded to provide businesses with a full-service center to meet their needs.

Serving large-scale and small-scale companies, APEX Call Centers is a call center and BPO service provider that offers efficient and client-centered service.

APEX Call Centers has been a company dedicated to telephone services since 2017. They combine technology and have experienced leadership that serves world-class companies and helps them achieve sustained growth.

APEX Call Centers have maintained steady growth and hope to continue increasing productivity.

This company also aims to meet its obligations, tripling the amount of current formal jobs and generating stable employment for its team members.

They ensure every customer loves their service and that their clients’ call center runs smoothly.

Further, APEX Call Centers value diversity, so you can be sure that all of your customers will be taken care of by their friendly and professional staff members.

APEX Call Centers Outsourcing

APEX Call Centers has over six strategic locations with qualified and trained employees in the US, Mexico, and the Philippines, and they strive to create a partnership with their clients built on expertise and trust.

This company provides quality answering services through various innovative strategies such as:

  • Inbound and outbound calling services
  • Around-the-clock customer support
  • Customer acquisition
  • Customer retention, and more.

APEX Call Centers’ BPO services and pricings

APEX Call Centers elevate customer satisfaction solutions fashioned to their needs. Their services aim to boost customer satisfaction and serve small and large companies.

APEX Call Centers offer a wide range of cost-efficient services, and their customer service is available 24/7, ensuring they are always ready to provide help when needed.

Here are their significant services tailored to their client’s requirements.

Inbound Call Center Services

APEX has dedicated professionals with the expertise to provide prompt and efficient responses while managing a high volume of customer calls.

Their top priority is to ensure that each customer interaction is convenient and a seamless experience.

Outbound Call Center Services

APEX Call Centers’ outbound services generate significant leads and increase sales. They have teams ready to give the best customer experience and can help you create a plan to maximize your ROI.

Industry-Specific Service

APEX’s agents are experts in the education industry and can help with any query or problem an industry client may have. 

BPO Solutions

APEX Call Centers is a call center provider with over 20 years of experience and knows the ins and outs of the industry. 

They have data solutions that can help businesses to the next level and ensure a win-win situation for every availed service.

Back Office Support

From data entry to customer service, this company has a team of virtual assistants dedicated to helping the client’s business to succeed.

APEX Call Centers pricing

APEX Call Centers’ pricing is not open publicly. However, they do provide a free quote.

If you wish to avail of their services, you may consult APEX Call Centers to get detailed information.

How APEX Call Centers outshines its competition

APEX is an award-winning ISO9001-2015 certified company, A+ BBB, PCI Compliant, and HIPAA Compliant with our IQ Net and SOC2 compliances with state-of-the-art onshore and nearshore facilities.

They proudly present their satisfied clients, including the most prominent global brands. APEX was awarded as a TOP Performing company with standardized security practices & requirements.

APEX Call Centers reviews and comparisons

“Working with APEX Call Centers is one of the best decisions I’ve made. APEX Call Centers takes the extra mile to provide quality call center service by understanding and learning about our industry. They listen and understand, giving factual and practical solutions. I’m never going to other companies anymore because of APEX Call Centers.”

-Evelyn (Verified Reviewer of APEX Call Centers)

APEX Call Centers’ contact information

APEX Call Centers’ main headquarters is located in:

Headquarters location 2001 NW 64th, Suite 100, 33309, Fort Lauderdale, Florida

Further, you may virtually reach out the company through the following contact information:

Website
Website N/A

In addition, you may email them at [email protected] or call 888-350-1433.

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