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A2B Outsourcing

About

Before A2B Outsourcing was born, our businesses were housed in an existing BPO in the Philippines. We didn’t get the right levels of service, we were paying too much for very little results. The infrastructure also didn’t meet our growing needs and we were constantly having problems with the internet and phone lines. Worst of all, our team was unhappy and uninspired because of the company culture. 
 
While we had business coming in, we had a hard time keeping both our clients and employees happy. So after a few months, we decided to go alone. 
 
Understanding the need for service in our logistics, bookings, dispatch businesses, we were able to bring our existing teams together and build a BPO that satisfies the needs of our businesses. 
 
In about a year, we established our very own BPO company, A2B Outsourcing. We now operate a 200-seat contact centre right in the heart of Clark, Philippines and offer our services to other businesses. And while we specialize in training and managing staff in the logistics and car rental space, we’ve expanded our talent arsenal to accommodate our clients’ financial services, content marketing, video editing and software development needs. 

What A2B Outsourcing offers its clients

We are fully equipped with facilities from the computer system up to the telephone equipment system with highest internet connections that will increase business productivity. We have the best and the latest technology and facilities.

Sample highlight service offering of A2B Outsourcing

Our contracts are based on your requirements considering the terms and conditions of what we could agree upon.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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