Unknown / Non-Applicable
Scott Atkins, Manager & Co-Founder
About A2B Outsourcing: Review and comparison
A2B Outsourcing offers innovative offshoring support and is a Business Process Outsourcing (BPO) services provider headquartered in Barangaroo, Sydney. This firm has provided cost-effective IT, HR, and recruitment services for clients throughout Australia, New Zealand, Singapore, and the United Kingdom since 2016.
This firm prioritizes developing a dedicated team that can streamline work that meets its clients’ needs and give these clients total control.
Since its inception, the firm has opened offices in the Philippines and Indonesia. Its current company size is 200 employees, and its last reported revenue is $18 million.
A2B Outsourcing Outsourcing
The firm takes a client-based approach for creating optimized BPO and administrative solutions for the busiest companies of any size. They also incorporate omnichannel platforms for more efficient communication with each customer, including email, phone, and live chat.
In addition, A2B Outsourcing is eager to expand its experience with several professional niches and improve its practices, given its humble beginnings.
A2B Outsourcing’s BPO services and pricings
A2B Outsourcing is a dynamic offshoring and BPO services solution that offers the following services:
- Call Center Setup and Management
- Customer Service
- Customer Care
- Digital Marketing
- Debt Collections
- Workforce Management
- Web and Software Development
- Virtual Assistant Services
- Video Editing
- IT Staffing Services
- Lead Generation
Additionally, the firm offers outstanding outsourcing services to several industries, including financial services, telecommunications, healthcare, retail, E-commerce, education, hospitality, food, and professional services.
A2B Outsourcing’s pricing
A2B Outsourcing’s prices depend on what services the client wants for fulfilling their business needs. They incorporate monthly costs for using their offshoring staff and their technology. However, clients can reduce standard costs by around 70%. The firm takes these payments through a credit card or wire transfer.
How A2B Outsourcing outshines its competition
A2B Outsourcing takes pride in keeping its teams and clients satisfied to ensure top-quality performance that matches the clients’ needs. This formula for success includes:
- Selecting the most qualified employees to handle services accommodated for any industry
- Using the most up-to-date technologies and fastest internet connections to increase productivity for daily operations
- Providing flexible client resources to encourage efficient control over what services they need
- Selecting team members with proficient English knowledge
- Ensuring secure data protection at all times
- Resolving customer’s issues quickly and efficiently to ensure satisfaction every time
Additionally, the firm specializes in helping with the logistics, bookings, recruitment, and car rental fields.
Scott Atkins (Manager and Co-Founder)
Scott Atkins has been A2B Outsourcing’s Manager since 2016. Atkins is in charge of the daily operations of each of the firm’s departments. He also co-founded the company.
Diane Mendoza (Executive Manager)
Diane Mendoza was A2B Outsourcing Executive Manager from 2020 to 2021. She was responsible for leading the team of executives to ensure they were meeting their firm’s standards. Mendoza also managed Human Resources.
A2B Outsourcing reviews and comparisons
A2B Outsourcing is an innovative BPO and offshoring support services provider in Australia. Although we don’t have an in-depth review for this firm, we recommend comparing it with other BPO companies offering its services throughout Australia, the Philippines, and other regions in the Pacific that prioritize streamlined operations.
A2B Outsourcing’s contact information
A2B Outsourcing’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1800 940 913.