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V3 Outsourcing

2.8/5 • Glassdoor rating

Overview

V3 Outsourcing Solutions is an ISO 9001, 27001 & 27701 certified by British Standards Institution (BSI) multinational BPO owned by Mr. Pankaj Pandey. The company is headquartered in Kolkata, India with presence in Australia, UK and USA. We have been actively involved in customer service, telesales, lead generation, support services, data entry, helpdesk, etc. We offer dedicated staff to multiple global clients saving them over 60% of their local cost on manpower and other operational services.

What V3 Outsourcing offers its clients

24/7 support, Competitive staff cost, Dedicated managers, Bespoke team, Full access to campaign softwares and tools, etc

How V3 Outsourcing outshines the competition

We are one of the few BPOs who are certified by British Standards Institution (BSI) for ISO 9001, 27001 & 27701. Our 15+ years of collective expertise in AU, UK, USA market with an extremely competitive cost per seat gives us an upper hand to be a reliable, feasible outsourced partner to our clients. Every campaign we run has a dedicated team of managers, agents, QAs, etc.

V3 Outsourcing company structure

We are a multinational BPO/Contact Centre headquartered in Kolkata, India with local presence in AU, UK and USA.

Sample highlight service offering of V3 Outsourcing

Staff services for USA for $500 (USD) per week
Staff services for AU for $600 (AUD) per week
Staff services for UK for £300 per week

Headquarters

Bengal Eco Intelligent Park, Unit A1, 11th floor, EM Block, Sector 5, Salt Lake, 700091, Kolkata, West Bengal

Public or Private

private

Seats or staff

1-49

Revenue

$5 mil. - $10 mil.

Industries
  • Advertising & PR
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Government
  • Healthcare
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Media Publishing
  • Payroll
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Pankaj Pandey, Director

Year Founded

07/01/2013

Countries of fulfillment
  • Australia
  • India
  • United Kingdom
  • United States
Sectors
  • Admin Support
  • Agency Contract Partner
  • Business Compliance
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • IT Services and IT Consulting
  • Output-based
  • Outsourcing Consultancy
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

91-33-4004 4673

https://www.v3os.co.in


About V3 Outsourcing: Review and comparison

V3 Outsourcing Solutions (V3OS) was founded by Mr. Pankaj Pandey in July 2013. Over the years, it has grown from a 12-member team to a workforce of over 150+ skilled professionals serving 500+ clients worldwide. 

V3OS Outsourcing has built a solid reputation for delivering reliable, scalable, and cost-effective business process outsourcing services.

This outstanding third-party solutions provider is certified by the British Standards Institution (BSI) for ISO 9001, ISO 27001, and ISO 27701. In 2024, it successfully completed SOC 2 and PCI DSS compliance audits, reinforcing its commitment to quality, security, and data privacy.

V3OS Outsourcing specializes in a wide range of outsourcing services, including inbound and outbound services.  

With its experienced team and secure infrastructure, V3 Outsourcing helps businesses worldwide optimize their operations, reduce costs, and deliver trusted solutions with measurable results.

V3 Outsourcing Outsourcing

V3 Outsourcing was established in Kolkata, India, widely known as the “City of Joy.” Since its inception, the company has expanded its operations across India, with three active delivery centers: Two in Kolkata and one in Noida. 

In addition to its domestic presence, V3 Outsourcing has established a registered business footprint in key global markets, including Australia, the United Kingdom, and the United States.

V3 Outsourcing’s BPO services and pricings

V3 Outsourcing offers the following services:

  • Inbound Services

    • Call Answering Services 
    • Customer Care Support 
    • Live Chat Support 
    • Email Support 
    • Social Media Support 
    • Multilingual Support 
    • Troubleshooting Assistance 
    • Inbound Sales 
  • Outbound Sales

    • Telesales & Telemarketing 
    • Lead Generation & Qualification
    • Appointment Setting 
    • Upselling & Cross-Selling 
    • Market Reasearch & Surveys 
    • Payment Reminder 
    • Debt Collection Services 
    • Welcome & Verification Calls 
  • Back Office Services

    • Data Entry & Processing 
    • Order & Invoice Processing 
    • Document Verification & Management 
    • Database Management 
    • Record Keeping 
    • Logistics Helpdesk
    • Data Cleaning & Validation
    • Payroll & Accounting Services 
  • Virtual Assistance

    • Administrative Assistance 
    • Calendar & Appointment Management 
    • Travel & Expense Management 
    • Personal Assistance 
    • Email Responses 
    • Phone Answering Services 
    • Business Documentation 
    • Social Media Management 

V3 Outsourcing’s pricing

V3 Outsourcing tailors its offshoring and pricing to meet each client’s needs. Whether a business requires full-service support or assistance with specific tasks, V3 Outsourcing delivers cost-effective solutions aligned with its goals. 

Visit V3 Outsourcing’s official website for more information and customized options.

How V3 Outsourcing outshines its competition

V3 Outsourcing stands out in the global outsourcing industry by combining cost efficiency, certified compliance, and deep operational expertise. Businesses can reduce operational costs by up to 70% without compromising quality. 

V3 Outsourcing proudly holds the following certifications:

  • ISO 9001 
  • ISO 27001
  • ISO 27701

Thus, it delivers AICPA SOC-Type II audited services, making it a trusted partner in data security and privacy. It also complies with HIPAA and PCI DSS standards, adding an extra layer of assurance for healthcare and financial sectors. 

 

With over a decade of global experience, this premier third-party solutions provider offers inbound, outbound, and back-office solutions backed by highly skilled professionals from India’s rich talent pool. 

Clients benefit from flexible hiring models (e.g., hourly or monthly) and a secure infrastructure designed for reliability. 

V3 Outsourcing leverages India’s strong English proficiency, advanced IT systems, and industry maturity to serve international markets effectively. These strengths make it a preferred choice over its competitors.

Key executives

Pankaj Pandey (Founder and CEO)

Pankaj Pandey, Founder and CEO of V3 Outsourcing, began his career in 2004 as a telemarketer at an international call center in Kolkata.

He quickly rose through the ranks while working for an Australian telecom company and later expanded his expertise across UK, US, and Canadian campaigns. 

Driven by a passion for business and a vision for excellence, he launched V3 Outsourcing. Under his leadership, the company has grown into a trusted name in the global outsourcing industry. 

His specialties include sales, customer support, BPO consulting, call center setup, and technology solutions such as web development and CRM applications.

V3 Outsourcing reviews and comparisons

V3 Outsourcing is a growing outsourcing powerhouse headquartered in India, known for delivering flexible and cost-effective business solutions. 

Although in-depth reviews are currently limited, businesses should consider evaluating V3 Outsourcing alongside other leading BPO providers in India, the UK, Australia, and the USA. 

Comparing services, capabilities, and value can help determine the best partner to meet your specific operational goals.

V3 Outsourcing’s contact information

V3 Outsourcing’s main headquarters is located in:

Bengal Eco Intelligent Park, Unit A1, 11th floor, EM Block, Sector 5, Salt Lake, 700091, Kolkata, West Bengal

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91-33-4004 4673.

V3 Outsourcing news, podcast & articles

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V3 Outsourcing videos & images

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