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Home » Podcast » Inside Outsourcing Audiobook Chapter 4.2.4 Inquire, Negotiate, Hire!, & Chapter 4.3.1 Key Performance Indicators

Inside Outsourcing Audiobook Chapter 4.2.4 Inquire, Negotiate, Hire!, & Chapter 4.3.1 Key Performance Indicators

Derek Gallimore

Posted on April 10, 2026 1 min read

Moving from the contract to the execution. Learn how to negotiate fair terms and then track the success of the hire using data-driven KPIs.

Links

Key Points

  • Negotiation strategies for win-win global partnerships
  • Developing data-driven metrics for remote performance
  • Outcome-based KPIs vs. simple time-tracking
  • The feedback loop as a driver for continuous improvement

Check out the main Inside Outsourcing Podcast article for the complete list of links to all the episodes. 

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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