Gandalf IT Services

Verified profile

Gandalf IT Services is a BPO provider headquartered in India.

5/5 · Glassdoor
OA500 Global Outsourcing Firm Index, 2026 Source Partner - inactive badge
Company at a glance
Employee range
51-100
Estimated headcount
Annual revenue
$5 mil. - $10 mil.
Company listing
Delivery countries
4
Tracked locations
Executive profiles
1+
Updated 8 Nov 2026

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Overview

Headquarters
90, Sector 44, Gurgaon, Haryana, 122004, 122004, Gurugram, Haryana, India
Ownership
Private
Industries
Education, Telecommunications

Details

Year founded
2016
Countries of fulfillment
Canada, India, United Kingdom, United States
Sectors
AI & Automation Services, Finance & Accounting, HR & Recruitment, Sales & Lead Generation, Supply Chain & Logistics, Voice - Inbound, Voice - Outbound

Company data

Services & delivery

What they do

  • AI & Automation Services
  • Finance & Accounting
  • HR & Recruitment
  • Sales & Lead Generation
  • Supply Chain & Logistics
  • Voice - Inbound
  • Voice - Outbound

Industries served

  • Education
  • Telecommunications
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Workforce & hiring

Workforce composition

Rounded mix

Share of associated member profiles

Approximate distribution, rounded to 5 percentage points.

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Skills in the workforce

Selected skills
  • Communication
  • Customer Service
  • Sales
  • Leadership
  • Customer Relationship Management (CRM)

Skills listed by people associated with Gandalf IT Services.

Selected self-reported skills.

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Scale & company milestones

Annual revenue

$5 mil. - $10 mil.

Company listing

Leadership & connections

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Executive contacts

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About Gandalf IT Services: Review and comparison

Gandalf Services is a top provider of IT solutions and digital transformation, committed to assisting businesses in navigating the digital world. 

Focused on innovation, efficiency, and customer satisfaction, the company offers a wide array of services tailored to meet the unique needs of its clients. 

Established with the goal of empowering organizations through technology, Gandalf Services blends industry knowledge with advanced solutions. 

The company strives to improve operational efficiency, stimulate growth, and promote innovation for businesses across multiple industries.

Gandalf IT Services Outsourcing

Gandalf Services operates from India and Canada, utilizing the strengths of both regions to serve diverse markets. 

The India office offers technical expertise and cost-effective solutions. Meanwhile, the Canada office brings a strong understanding of the North American market, allowing the company to provide innovative and affordable IT solutions.

Gandalf IT Services’ BPO services and pricings

Gandalf Services is a versatile provider of a wide range of business solutions designed to enhance operational efficiency and drive growth.

Dedicated to providing top-notch services, Gandalf serves a variety of sectors, offering customized support to address the specific challenges of each client.

Here’s a list of services offered by Gandalf Services:

  • Customer Support
  • Sales
  • Inbound Services
  • Outbound Services
  • Controlled Circulation Telemarketing
  • B2B Appointment Setting
  • Education and Admission Counseling
  • Collections
  • Back Office Support
  • Recruitment Services
  • Consulting

Gandalf Services’s pricing

Gandalf Services’s rates are customized and dependent upon the services sought by each customer and client. However, they provide a free consultation. 

Talk to their experts to learn more about their services and pricing.

How Gandalf IT Services outshines its competition

Gandalf Services is known for its experienced team of professionals who provide expert solutions tailored to each business’s unique needs. 

The company prioritizes quality, consistently delivering services that exceed client expectations while fostering strong, long-lasting relationships. 

With a client-centric approach, Gandalf ensures transparency, accessibility, and responsiveness from its management and founders. 

Gandalf Services is flexible, understands the importance of alignment with client goals, and is committed to employee well-being, believing that happy employees lead to satisfied customers.

Key executives

Manshu Singh (CEO)

Manshu Singh is the CEO at Gandalf Services. She brings over 25 years of experience in customer service, outbound sales, and telemarketing, with a background at companies like IBM Daksh and Bharti Telecom.

Previously, as CEO of IQ Resource, she led a telemarketing company serving publishing clients in the US, UK, and Asia, specializing in talent sourcing, training, project management, and HR.

Saakar Bagga (Co-Founder)

Saakar Bagga is the Co-Founder at Gandalf Services. He has over 20 years of experience in the outsourcing industry, specializing in operations, project management, training, and quality. 

He has worked with top companies like IBM Daksh, Infosys BPO, and Tesco. In his recent role, he led Outsourcing and Vendor Governance divisions, focusing on customer satisfaction, profitability, and creating a positive work environment.

Gandalf IT Services reviews and comparisons

While we currently don’t have in-depth reviews about Gandalf Services and its services, we recommend comparing it with other businesses specializing in call center services.

Gandalf IT Services’ contact information

Gandalf IT Services’ main headquarters is located in:

Headquarters location 90, Sector 44, Gurgaon, Haryana, 122004, 122004, Gurugram, Haryana, India

Further, you may virtually reach out the company through the following contact information:

Facebook
Facebook N/A

In addition, you may email them at [email protected] or call +91 97115 20650.

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