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Westshorebpo

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About

We provide a broad portfolio of information technology solutions and business process to its clients worldwide.

Our Business Services combines human touch and high technology to deliver extraordinary customer experiences. While technology creates new and agile ways of working, our interaction experts remain committed in creating unique connections through empathy, adaptive communication skills, and more importantly, a passion for making it happen.

What Westshorebpo offers its clients

West Shore implements a continuous improvement methodology focused on setting expectations, monitoring, evaluation and coaching. Central to this process will be the role of team leaders, who will supervise a group of agents, assigned to a specific program or campaign.

How Westshorebpo outshines the competition

WestShore facility in Bangalore has a unique environment which is different from the other call centers. In fact, the facility helps reinforce the family environment that we have been able to develop in the company. The end result is that employees feel more at home and attrition is kept at a minimum.

Westshorebpo company structure

We are a bpo owned by 3 Entrepreneurs who started call center on their own. Every Director is specialized in their respective fields and all together thoughts matched to open a venture which is Westshorebpo

Sample highlight service offering of Westshorebpo

Customer support cost $800 per month per agent. Lower the cost with best quality and certified agents with experience in Customer support.

Headquarters

-

Public or Private

Private

Seats or staff

201-500

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

0.1

Site traffic

-

OA ranking

-

Glassdoor rating

NO RATING

CrunchBase ranking

-

Details

Executive

Adarsh Vasudev, Founder & CEO

Year Founded

2018

Countries of fulfillment

-

Sectors

-

Contact information

9886541727

https://westshorebpo.com

Social media

About Westshorebpo: Review and comparison

Westshore is an outsourcing firm that helps clients focus on large-scale projects and business decisions while handling day-to-day tasks, administration, and management. Westshore was established in 2018 with between 200-500 employees. The firm is privately owned and specializes in managing projects, technical support, and customer service.

The firm focuses on providing cost-effective staffing for technical support and telecommunications in a call center environment for businesses and organizations of any size. Westshore uses VoIP equipment and technology, a flexible work team, and highly skilled individuals to accomplish ongoing tasks and long-term goals.

Westshorebpo Outsourcing

The firm is located in Bangalore, Karnataka, India, and provides virtual solutions globally to provide various services through various channels, including phone, email, and online chat services. Westshore recruits highly skilled, experienced employees to support business projects, growing customer service demands, and human resources management.

Westshore offers a state-of-the-art facility to accommodate a capacity of over 500 seats, with training and conference rooms and impressive facilities to support staff working a flexible schedule to accommodate clients’ needs and services.

Westshorebpo’s BPO services and pricings

Westshore is a solid outsourcing firm that provides competitive rates and services for clients, including:

  • Full call center services
  • Human resources support, including recruitment, training, and long-term retention
  • Performance management and team support
  • Inbound customer service, including product and customer support
  • Outbound sales, marketing campaigns, and verification calls
  • Call recording, monitoring, and tracking to ensure high-quality customer service
  • Administration and back-office services
  • Database and software integration customized for business needs
  • Debt collection

The firm offers a flexible suite of services for various industries and product lines, including small start-ups, medium and large businesses.

Westshore’s pricing

Westshore offers a cost-effective solution customized for each client’s needs. The firm offers flexible, professional, and flexible outsourcing solutions that help companies save on staffing costs.

How Westshorebpo outshines its competition

Westshore focuses on quality through a rigorous recruitment and screening process for each client. The firm features exceptional service, which includes:

  • Strong motivation for staff for quality results
  • Exceeding customer experience through high-performance sales and support
  • Innovative technology for 24/7 business continuity
  • Human resources management for interim and long-term assignments
  • Custom software and interface development for each client
  • Flexible support from the firm’s contact center

Westshore offers a flexible outsourcing solution that integrates many services to fit every client’s unique service and product needs, from promotional campaigns and marketing to customer service and support.

Key executives

Adarsh Vasudev (Founder & CEO)

Adarsh Vasudev is the founder and CEO of the company, which was established in 2018. He is also involved with International Desks (iDesks) Business Consultancy Services. He previously held the role of CEO for GAV Systems Ltd. Adarsh Vasudev graduated with a Bachelor’s Degree in Accounting and Finance from Bangalore University in 2002.

Westshorebpo reviews and comparisons

Westshore offers professional, innovative services for many companies and organizations to achieve cost savings and excellent results. The firm offers competitive sales, customer service, support, and related administrative services to address each client’s outsourcing needs. 

Westshorebpo’s contact information

Westshorebpo’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 9886541727.

References

https://www.glassdoor.com/Overview/Working-at-WestShore-BPO-EI_IE4699941.11,24.htm

Westshorebpo news, podcast & articles

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Westshorebpo videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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