3 Rue d'Héliopolis, 75017 , Paris, France
Over $5 bil.
Olivier Duha, Chief Executive Officer
About Webhelp: Review and comparison
Webhelp is a versatile Business Process Outsourcing (BPO) firm located in France that offers a plethora of BPO services in four main categories.
Founded in 2000, Webhelp’s goal has been to provide a groundbreaking business model that leverages online and digital technology. Their unique solution designs and the top-quality skills of their people create long-lasting and valuable customer relationships.
The company is expansive, with over 10,000 employees that are spread over 170 locations across 50 countries.
Webhelp has headquarters in Paris, France, though it has over a hundred locations spread out worldwide.
They have an incredibly diverse portfolio of services they provide, including customer experience, customer engagement, general BPO services, and specialist services.
This company also serves a wide range of industries, including travel and leisure, fashion, retail and commerce, utilities and public services, telecommunications, healthcare, and media, among many others.
Webhelp’s BPO services and pricings
Webhelp offers a host of services to help both startups and established businesses get a boost. It focuses mainly on customer engagement, customer experience, business process outsourcing, and specialist outsourcing.
Their services include:
- Technical Support
- Commercial Assistance
- Consulting Services
- Technology Services
- Analytics and Managed Services
- Legal Services
- Digital Services
- Payment Services
- Enterprise Services
- Healthcare Services
- The Nest — Solutions for startups
Webhelp’s pricing is not listed on its website, but prices most likely fluctuate depending on client needs, turnaround time, and the type of services provided. You can contact them for a quote on pricing.
How Webhelp outshines its competition
Webhelp, above all else, prides itself on its people-first approach to business. They do their best to continuously serve customers to the best of their abilities by quickly solving problems and responding to inquiries, among many other things.
What sets them apart is that upper management is willing to take risks for their clients. Some businesses like to work within their comfort zones and minimize risks, but Webhelp strives to meet these challenges head-on and deliver for its clients.
One way Webhelp keeps up this outstanding morale among their employees is by celebrating everyone’s contributions.
Webhelp has also committed itself to its #MoreMovement and #MoreForPlanet movements. These movements include social and environmental commitments to make the world of business and the world at large a better place.
Some of these achievements include:
- Webhelp Suriname signing the Paramaribo LGBTQ+ charter
- Webhelp Ivory Coast being recognized as a Disability Committed Company
- Webhelp UK’s installation of Automatic External Defibrillators (AEDs) on all of its sites, in addition to all of them being accessible to the public.
Some of Webhelp’s goals for the next few years are to have 40% of their leadership teams be women and hire 10-15% via impact recruiting by 2025.
Omar Bailey (Chief Executive Officer)
Omar Bailey is the Chief Executive Officer of Webhelp, but little other information is available about them.
Webhelp reviews and comparisons
Webhelp’s contact information
Webhelp’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 33 426210844.