PRTNA Outsourcing

PRTNA Outsourcing is an offshore staffing provider that now operates under the Strata Staff Global brand, supplying strata-trained professionals to strata management and property management agencies in Australia and Canada. Its delivery operations are in Angeles City, Pampanga, in the Philippines, where it has been providing outsourcing services since 2017. The business also lists contact addresses in Ivanhoe, Victoria, and Vancouver, British Columbia.

The company describes itself as a premium offshore capacity solutions provider founded by strata industry professionals. Its staff are trained specifically in strata operations rather than general administration, and the company says they are familiar with Australian and Canadian strata legislation. Training is delivered through its own Strata Staff Academy and a foundation training programme.

Roles are built around the work of a strata agency. The company places strata customer care specialists who handle owner, tenant and supplier enquiries; administrative specialists who manage correspondence, records, meeting preparation and notices; strata accountants who handle reconciliations, levy processing, arrears, budgeting and financial reports; and executive assistants who manage calendars, inboxes, data entry and reporting. It also offers compliance and insurance specialists, plus a parallel set of roles for property management agencies.

Its teams work across the platforms and tasks that strata agencies rely on, including payment runs, bank downloads, debt recovery, valuations, levy queries, strata rolls, invoicing, insurance claims, work orders, bylaw notices, compliance tracking such as asbestos and fire safety statements, and preparation for annual and extraordinary general meetings.

Engagement follows four steps. Agencies book a free 30-minute discovery call, the company designs a tailored offshore capacity plan matching roles, skills and strata platforms, it then selects, vets and trains the staff, and the team integrates into the agency’s workflows. Prospective clients can also take an online capacity test. The company positions its service as a way to absorb rising staff and operating costs while keeping service standards high.

According to its website, the business has made more than 500 placements, maintains a 98% retention rate and has served more than ten industries. Client testimonials describe a long-term, flexible and responsive partnership.

The service is best suited to strata management and property management agencies in Australia and Canada that want trained offshore staff for accounts, administration, compliance and customer care without increasing local headcount.

PRTNA Outsourcing’s main headquarters is located in:

1911B MacArthur Hwy, Balibago, 2009, Angeles City, Pampanga

Further, you may virtually reach out the company through the following contact information:

Website https://prtna.com

LinkedIn https://www.linkedin.com/company/prtna/

Facebook https://www.facebook.com/prtna.outsourcing

In addition, you may email them at [email protected] or call +61 3 9133 3255.