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2.7/5 • Glassdoor rating


Founded in 1988 to provide and manage back-office and clerical support services to government and private companies, PRWT has continually expanded its business process solutions operations as well as added facilities management and maintenance services through its acquisition of US Facilities, Inc. in 2000. PRWT has built solid relationships with its customers by delivering innovative thinking, cost savings, and world-class services that inspire customer loyalty. The Company, based on its values and performance, also has earned a reputation as a value-added strategic partner that consistently exceeds customer expectations. For over two decades, we’ve invested in our employees and in the communities where we work and live.



Public or Private


Seats or staff



$100 mil. - $250 mil.





Harold T Epps, President and CEO a

Year Founded


Countries of fulfillment




Contact information


About PRWT: Review and comparison

PRWT Services, Inc. brings over thirty years of experience providing innovative, cost-effective Business Process Outsourcing (BPO) services. Founded in 1988, PRWT specializes in tailor-made corporate solutions for the government and the public sector, healthcare and transportation industries, as well as private companies. 

Between its many locations throughout the United States, PRWT employs over 1,000 staff members. They have reported revenues of $300 million.

PRWT Outsourcing

This minority-owned firm provides clerical support services and manages back-office tasks for government and private companies. 

They have a national presence all over the United States, in Alabama, New York, Pennsylvania, Mississippi, Maryland, Michigan, Indiana, and more. The corporate office is headquartered in Philadelphia, PA.

PRWT’s BPO services and pricings

If your company is looking to improve its efficiency without sacrificing the bottom line, then outsourcing support functions is exactly what you need. PRWT will tailor-make a solution for your company based on your business’s unique needs. Some services this firm focuses on are:

  • Document Processing
  • Customer Call Centers
  • Digital Printing
  • Payment Processing
  • Mail Intake Services
  • Pick-Pack and Print Fulfillment
  • Facilities Management

PRWT’s pricing 

This firm works with all types of companies to improve internal efficiency. Whether you are looking for help with payment processing, data entry services, or infrastructure and engineering support services, PRWT can create a solution that’s right for you. Contact them today for a tailor-made quote and to discuss what they can do for you.

How PRWT outshines its competition

According to their official website, PRWT adds value to your company by improving competitive prices, customer service, and internal efficiency. Some ways this company goes above and beyond the competition include: 

  • Thirty-three years of experience 
  • Innovative leaders 
  • A commitment to ethical intentions, positive behavior, and trustworthiness
  • Certification with the National Minority Supplier Development Council (NMSDC)

Key executives

Mallik Majeed (President & CEO)

Malik Majeed joined the team in 2007. He attended Rutgers School of Law, earning a JD. His years of experience in commercial banking, law, and human resources have been instrumental in directing the company. 

Don Peloso (SVP & CFO)

Don Peloso has been with this firm since 2009 and oversees all finance and accounting operations. He has held various senior financial positions, which have garnered the necessary expertise that he applies to his work. 

Althea Caruth (VP, Administration & Facilities)

Althea Caruth has been a team member since 1995. With nearly thirty years of experience managing telecommunication operations and administration services, her commitment to staff and clients is evident in all she does.

PRWT reviews and comparisons

Rave reviews can be found online for this company. Former clients have mentioned receiving excellent service from efficient, reliable staff members at PRWT. The company pays close attention to detail and has had close relationships with companies such as Xerox Healthcare for over a decade. 

They are comparable to other mid-size BPO companies that focus on the healthcare and transportation industries. Specific testimonials from clients can be found on their website.

PRWT’s contact information

PRWT’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 215.569.8810.


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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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