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3.8/5 • Glassdoor rating


With over 20 years’ experience, Loanworks has acquired specialist in-depth knowledge of the Mortgage & Finance sector. Loanworks delivers quality outsource processing services to Australian businesses, including mortgage brokers, aggregators and lenders.

Loanworks provides dedicated staffing with a specialised engagement framework that delivers people, training, process and technology support throughout the outsourcing lifecycle to enable Australian mortgage and finance organisations to achieve their outsourcing strategy.

We are a privately owned Australian business headquartered in Sydney, Australia. We operate a technology and BPO organisation founded on a deep knowledge and understanding of processes and needs across all areas of finance, lending and telecom sectors. We specialise in meeting the needs of small businesses and small to medium enterprises by offering flexibility in our support and engagement.

Loanworks company structure

Loanworks is proudly an Australian company which was established in 1998. Since 2010 we have been offering our clients in the Australian lending industry outsource services via our full service BPO model. The company is privately owned, and you can learn more about our history here:

Information security and privacy is a core part of our business; we are ISO27001 and SOC2 accredited.


458 Wattle Street Ultimo, 2007, Sydney, NSW

Public or Private


Seats or staff



$10 mil. - $25 mil.

  • Financial Services
  • SaaS
  • Software Tech/IT



Jason Goodacre, Manager Outsourced Services

Year Founded


Countries of fulfillment
  • Australia
  • Philippines
  • Full service BPO
Contact information

+61(0)498 112 056 / +61 2 9436 1311

About Loanworks: Review and comparison

Loanworks is an innovative financial organization that helps lenders, aggregators, and brokers make loans more profitable. Beginning in 1985 as Resi Mortgage Corporation, the team quickly became one of Australia’s leading providers of alternative lending solutions.

Loanworks Outsourcing

Headquartered in New South Wales, Australia, Loanworks has a secondary location in the Philippines. This information technology organization strives to help clients work more efficiently, reduce errors, release capital for reinvestment, and improve the customer service experience. 

Loanworks’s BPO services and pricings

Loanworks provides solutions in three major categories: lender solutions, aggregator solutions, and originator solutions. Each product is designed to meet client needs at a high level of efficiency and efficacy, allowing clients to focus more energy and resources on winning and retaining customers.

This company designs its services to improve client experiences. The organization specializes in services across a variety of industries. Those services include: 

  • Software Solutions
  • Outsource Solutions
  • Lending Solutions
  • Compliance Administration
  • Commissions Administration
  • Loans Origination
  • Automation
  • Integration
  • Industry Experience

The company’s products add value to the client’s enterprise. By providing the highest quality possible, Loanworks increases opportunities for its clients to succeed and find sustainable profitability. 

With tailored, end-to-end solutions, this company provides one-of-a-kind services designed around the client’s unique offer and workflow.

Loanworks’ pricing

Loanworks offers prices that are reasonable, affordable, and effective for each client. Each service package is meant to deliver the most value at the most cost-effective price possible. The products reduce service costs and increase satisfaction.

How Loanworks outshines its competition

Loanworks considers itself as Australia’s “leading solutions provider” for lenders, aggregators, and originators. Through the years, Loanworks has partnered with some of the country’s biggest finance brands – and it has earned a reputation of being easy to work with, responsive, and flexible.

The IT and HR support that they provide each client with is renowned as excellent, secure, and informative. With a high level of competency delivered at every step, the company maintains a reputation that makes it one of the best financial companies in Australia.

Key executives

Loanworks benefits from the leadership of experienced business professionals who have dedicated their lives to improving on old methods of operation. 

Loanworks reviews and comparisons

Loanworks is an innovative financial organization that helps lenders, aggregators, and brokers make loans more profitable. Working with hundreds of satisfied clients, the company is supported by a team of passionate individuals who helped earn the finance world’s most prestigious accreditation for information security. 

Loanworks’s contact information

Loanworks’s main headquarters is located in:

458 Wattle Street Ultimo, 2007, Sydney, NSW

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61(0)498 112 056 / +61 2 9436 1311.


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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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