JindalX

JindalX is a global service company focused on delivering awesome customer experiences for its clients. With our focus on continuous innovation, out-of-the-box solutions, and being enablers for our customers, we find the missing ‘X’ that propels us as partners towards ‘Xponential’ growth.

What JindalX offers its clients

At JindalX, we revolutionize outsourcing with cutting-edge AI-driven solutions tailored for superior customer experiences, exponential growth, and efficient collections. Our expertise spans diverse industries like ecommerce, financial services, on-demand travel, and gaming, ensuring your business stays at the forefront of innovation and profitability. Elevate your operations with JindalX, where excellence meets technology.

How JindalX outshines the competition

At JindalX, we differentiate ourselves from the competition through a combination of innovative technology, industry expertise, and a client-centric approach. Here's a detailed explanation of how we outshine our competition:

Advanced AI-Driven Solutions: We leverage state-of-the-art artificial intelligence and machine learning technologies to deliver tailored solutions. Our AI-driven customer experience, growth, and collections strategies are designed to optimize operations and enhance customer satisfaction.

Cross-Industry Expertise: JindalX stands out by serving a diverse range of industries, including ecommerce, financial services, on-demand travel, gaming, and more. This breadth of experience allows us to bring unique insights and best practices from various sectors, offering clients a comprehensive perspective on their outsourcing needs.

Global Reach and Presence: We proudly serve companies worldwide, enabling them to tap into our global network of resources, knowledge, and talent. Our international presence ensures that clients receive services aligned with the latest global trends and best practices.

Customized Solutions: We understand that each industry and business has its own specific requirements. That's why we prioritize customization in our approach. Our solutions are meticulously tailored to address the unique challenges and opportunities that our clients face.

Focus on Customer Experience: We believe that exceptional customer experiences are paramount to business success. Our AI-driven solutions are designed to elevate the quality of interactions, creating positive, memorable experiences that lead to increased loyalty and brand advocacy.

Emphasis on Growth and Collections: JindalX is not just about customer service, but also about driving growth and optimizing collections. Our solutions are strategically aligned to help businesses expand their market presence while maintaining a healthy financial ecosystem.

Continuous Innovation and Adaptability: In a rapidly evolving technological landscape, we stay ahead of the curve. We invest in research and development to ensure our solutions incorporate the latest advancements, keeping our clients at the forefront of industry trends.

Comprehensive Support and Scalability: We offer end-to-end support, from initial consultation to implementation and ongoing optimization. Our solutions are designed to scale with your business, accommodating growth and evolving needs seamlessly.

Compliance and Security Focus: In industries like finance and ecommerce, compliance and data security are paramount. JindalX places a high priority on maintaining stringent security measures and ensuring compliance with industry regulations.

Proven Track Record: Our success stories and case studies showcase our ability to deliver tangible results for our clients. We have a 22 year track record of driving efficiency, boosting revenue, and enhancing customer satisfaction for businesses across various industries.

At JindalX, we don't just provide outsourcing services; we partner with our clients to empower their growth and success. Our commitment to excellence, combined with our technological prowess, sets us apart in the competitive landscape of outsourcing companies.

JindalX company structure

Founded in 1999, JindalX, part of the $100 billion OP Jindal Group, is a global outsourcing company delivering exceptional customer experience (CX) solutions for businesses worldwide. We embrace the power of automation, follow a data-driven approach, and harness the human potential to help our partners achieve their business goals.

Sample highlight service offering of JindalX

Omnichannel customer support at less than $1000 per FTE.