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InflowCX

4.7/5 • Glassdoor rating

Overview

Headquarters

-

Public or Private

private

Seats or staff

50-99

Revenue

$25 mil. - $50 mil.

Industries

-


Details

Executive

Mark Lazzara, Managing Partner

Year Founded

1997

Countries of fulfillment

-

Sectors

-

Contact information

800.215.6550

info@bpopartnersllc.com

https://www.inflowcx.com


About InflowCX: Review and comparison

Amplix is a technology advisory firm that helps mid-sized and large enterprises transform, optimize, and modernize their technology ecosystems. It offers a range of services, including strategy, consulting, implementation, and managed services. 

This outsourcing powerhouse guides technology leaders through the complexities of digital evolution.

The company strikes a powerful balance, delivering the depth and breadth of a large firm while maintaining the agility and personalized attention of a boutique consultancy. Clients benefit from Amplix’s ability to adapt to their specific needs while still accessing enterprise-level capabilities.

Built on a foundation of client-first values, Amplix focuses on delivering measurable outcomes through every phase of the technology lifecycle. The team works closely with clients to identify internal capabilities and gaps, tailoring solutions that align with strategic goals and operational realities.

Amplix’s expertise spans a wide range of technology domains, providing organizations with a single, trusted partner to guide them through planning, procurement, deployment, and ongoing support. 

This approach fosters long-term relationships and sustainable results, allowing businesses to leverage Amplix’s strengths while building on their own.

Technology is constantly changing. Amplix stands ready to help organizations move forward with clarity, confidence, and a focus on real business value.

InflowCX Outsourcing

Amplix delivers strategic outsourcing services designed to drive efficiency, reduce costs, and accelerate business outcomes. 

Backed by a proven 360° Amplification process, the company partners with organizations to manage complex technology initiatives across every stage of the lifecycle: 

  • Each engagement starts by defining the desired outcome, followed by a deep dive into the requirements, risks, and opportunities.
  • Using this insight, Amplix designs tailored solutions, evaluates leading technology providers, negotiates favorable terms, and oversees seamless execution. 
  • Following implementation, Amplix remains actively involved, supporting the account, addressing emerging challenges, and identifying new opportunities to optimize performance.

Amplix has impacted hundreds of millions in annual IT and telecom spend, delivering measurable savings and scalable results for over 3,500 clients across 24 states and Canada. 

A North American team of 250+ experts brings market intelligence, technical depth, and a hands-on approach that empowers businesses to focus on growth while Amplix handles the complexity.

InflowCX’s BPO services and pricings

Amplix end-to-end services are divided into four categories:

  • Strategy Services

    • Customer Experience Architecture
    • Cybersecurity Posture
    • AI Strategy
    • Cloud Migration
    • Digital Transformation
    • Network Migration
    • Technology Roadmapping
    • Solution Architecture

  • Evaluation & Program

    • Technology Assessments
    • AI Impact Assessment
    • AI Workshop
    • Solution Design
    • Technology Sourcing
    • Procurement Assistance
    • Order Processing
    • Project Coordination
    • Order Validation

  • Project Implementation

    • Project Coordination
    • Project Management
    • Project Engineering
    • CCaaS and UCaaS Training
    • Custom AI Development and CRM Integration
    • Mobility Staging and Kitting

  • Managed Services
    • Amplix Care
    • Managed Network
    • Helpdesk Management
    • Managed Security Solutions
    • CCaaS Platform Management

Amplix’s pricing

Amplix’s pricing reflects a commitment to delivering tailored technology solutions that align with each client’s unique needs and business goals. The team collaborates closely with organizations to offer transparent, competitive pricing that fosters long-term value and growth. 

Clients can expect a transparent approach that prioritizes outcomes and maximizes return on their technology investments. Get in touch with the Amplix team to get started!

How InflowCX outshines its competition

Amplix consistently delivers value across every facet of its business. Its client-first mindset, unmatched industry recognition, and consultative approach give the company a clear advantage over competitors. 

Here’s how Amplix leads the way:

Client-centric focus

Amplix puts the needs of its clients above all else. Every solution is crafted to reduce cost, minimize risk, and accelerate outcomes.

A deep commitment builds long-term partnerships rooted in trust, transparency, and consistent results.

Technology-agnostic strategy

Unlike many competitors, Amplix does not favor vendors based on compensation. It objectively evaluates each provider to recommend only the most suitable technologies for its clients.

This approach guarantees unbiased, strategic guidance that drives better business decisions.

Consultative, outcome-oriented approach

Amplix takes the time to understand each client’s unique challenges before offering solutions. The team focuses on long-term success, helping clients reach their ideal outcomes while delivering measurable results along the way.

Proven industry leadership

 

Top partner awards from NICE CXone, Zoom, RingCentral, and others validate Amplix’s performance and influence in the tech space. These accolades reflect the company’s ability to drive impact at scale while maintaining quality and service.

Commitment beyond business

Amplix invests in its employees, technology partners, and local communities. Its culture of service and support fosters stronger relationships, both inside and outside the organization.

Amplix outperforms the competition by staying true to its values, prioritizing impact, and delivering real results that matter.

Key executives

Dan Gill (Chief Executive Officer)

Dan has over 27 years of leadership experience in IT infrastructure, SaaS, data, and AI. He has scaled startups and growth-stage companies to hundreds of millions in revenue and played a key role in five successful acquisitions. 

Dan has led global teams and built organizations known for innovation and long-term impact. A graduate of Williams College with a degree in Economics, he also lettered in football and track. 

He serves on the boards of the Joe Andruzzi Foundation and Big Brothers Big Sisters of Eastern Massachusetts. 

InflowCX reviews and comparisons

Amplix highlights the voices of its clients to demonstrate the impact of its customer experience solutions in action.

These firsthand accounts reveal how businesses have transformed operations, improved customer engagement, and driven measurable outcomes through Amplix’s results-focused strategies. 

Each story reflects the company’s commitment to partnership, performance, and long-term success:

“From building out extensive APIs with our internal platform to a sophisticated IVR, Amplix has been able to stay in sync and step by step as our business is ever-growing, and we love to turn on new features day by day.”

-Uplift

“Amplix was able to help us put in an entirely new network, add security, and manage services – on top of that, while giving hundreds of thousands of dollars back to our business.”

-Ted Kenney, CIO, Access Records Management

 

InflowCX’s contact information

InflowCX’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at info@bpopartnersllc.com or call 800.215.6550.

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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