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G4CE BPO

0.0/5 • Glassdoor rating

Overview

G4CE was established in 2010 and initially served various business in telecommunications and IT businesses in Australia and other countries.

Over the years, G4Ce has evolved into a global outsourcing service provider that supports companies with their business processes from customer service and IT helpdesk to telemarketing and digital marketing campaigns.

We have been helping companies achieve growth and scale up through efficient process management, allowing or clients to focus on their core business functions.

What G4CE BPO offers its clients

G4CE is a premium multilingual, multichannel outsourcing support provider designed for high-growth disruptor businesses. We are a global workforce outsourcing platform that provides access to new skills, cost-efficiency and increased productivity. We have all the services you need to scale your business and watch it skyrocket in time.

Headquarters

8 Aintree Ct Greensborough 3088 VIC. Australia

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries
  • Advertising & PR
  • Business Consulting and Services
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Hardware Tech/IT
  • Healthcare
  • Insurance
  • IT Services and IT Consulting
  • Legal
  • Media Publishing
  • Payroll
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Telecoms
  • Travel

Details

Executive

Mark Smith, President

Year Founded

2010

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Output-based
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

(800) 516-1758; +613 7037 8800

https://www.g4ce.com.au


About G4CE BPO: Review and comparison

For 13 years, G4CE embarked on its journey by catering to various businesses in the telecommunications and IT sectors across Australia and beyond.

The organization has played an essential role in facilitating the growth and expansion of numerous companies by implementing efficient process management strategies.

G4CE’s comprehensive suite of services facilitates seamless business scaling, promising exponential growth and success over time.

G4CE BPO Outsourcing

G4CE is a premier multilingual, multichannel outsourcing support provider tailored for high-growth disruptor businesses.

It operates as a global workforce outsourcing platform, offering access to fresh skill sets, cost-effective solutions, and heightened productivity. 

G4CE BPO’s BPO services and pricings

G4CE provides an array of comprehensive services that cater to diverse business needs. Its business process outsourcing (BPO) offerings are designed to optimize operations, enhance efficiency, and drive growth.

From streamlined customer service and meticulous data management to strategic marketing and beyond, these services are tailored to elevate businesses to new heights of business success:

Virtual assistant

G4CE provides an extensive range of virtual assistant services adept at handling expert-level business processing tasks, including:

  • Customer service
  • Administrative support
  • Bookkeeping
  • Social media marketing
  • Telemarketing
  • Appointment setting
  • Collections
  • Back-office functions

Sales and marketing

G4CE recognizes the unique nature of each customer in its approach.

Comprised of skilled telemarketers, cold callers, and appointment setters, this team possesses the expertise to initiate engaging conversations.

Its sales and marketing services include:

  • Telemarketing
  • Lead generation
  • Email marketing
  • Retention and win-back campaigns
  • Virtual assistance in sales
  • Appointment setting

Customer service

The back-office solutions offered by G4CE were crafted to handle intricate company needs, ensuring optimal outcomes at a reasonable cost. This allows internal teams to redirect their focus toward developing sales strategies and acquiring new clients.

Social media management

With over ten years of experience in the business process outsourcing industry, G4CE boasts a global clientele base.

Eliminating the necessity to recruit, train, and remunerate an in-house marketing team, G4CE offers a cost-effective alternative, easing the financial burden on businesses.

PR and advertising

G4CE’s expert PR professionals ensure a brand garners the right press and visibility. 

Simultaneously, the company’s dedicated advertising experts collaborate directly with clients to craft and implement optimal advertising solutions tailored to the target audience.

Real state management

G4CE’s real state virtual assistance (VA) and property management services cater to the needs of real estate companies in Australia.

Its team specializes in delivering efficient and customized support, addressing the specific requirements of the real estate industry to optimize outcomes for its clients.

G4CE’s pricing

G4CE does not currently display public pricing information. For inquiries about pricing or to explore the services offered, you can contact its customer service team to schedule a free consultation.

How G4CE BPO outshines its competition

G4CE distinguishes itself by prioritizing the delivery of top-notch service coupled with a company culture that values the following assets:

  • Integrity
  • Teamwork
  • Healthy environment
  • Work-life balance among employees

The company’s commitment to excellence isn’t solely confined to the services rendered; it extends to cultivating an environment where integrity is upheld in every aspect of operations.

This emphasis on ethical practices resonates throughout the organization, ensuring trust and reliability in all client interactions.

Key executives

Mark Smith (President)

Mark Smith is a seasoned BPO advisor within the telecommunications industry. He has over 40+ years of invaluable experience.

He has adeptly navigated the landscape of business startups—orchestrating their evolution into thriving enterprises across diverse countries worldwide.

Smith’s track record showcases a remarkable ability to manage and transform businesses, consistently steering them toward success and sustainability on a global scale.

G4CE BPO reviews and comparisons

G4CE is an innovative provider of contact center and BPO solutions based in Australia. 

Although there aren’t any existing reviews for G4CE, we recommend considering a comparative analysis with other prominent BPO providers in Australia. 

Additionally, exploring comparisons with companies operating in key locations such as the Philippines, United Kingdom, and the United States can offer valuable insights into G4CE’s unique offerings and strengths within the global BPO landscape.

G4CE BPO’s contact information

G4CE BPO’s main headquarters is located in:

8 Aintree Ct Greensborough 3088 VIC. Australia

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (800) 516-1758; +613 7037 8800.

References

G4CE BPO news, podcast & articles

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G4CE BPO videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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