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Chima Services Sdn. Bhd.

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About

We craft unique solutions for each client based on their goals: from transforming customer experience to driving your digital transformation.

What Chima Services Sdn. Bhd. offers its clients

Social Media
Self-service And Automation
Outbound Contact
Multi-channel interaction

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Highlights

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Details

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https://chima.com.my/

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About Chima Services Sdn. Bhd.: Review and comparison

Chima Services is an extensive and flexible solutions company and Business Process Outsourcing (BPO) offerings provider. The company has been providing cost-effective outsourcing and global solutions across multiple industry verticals since 2015.

Clients benefit from the positive and personalized processes Chima Services takes in solving any issues. Thanks to this company, you can find the communications platform necessary for growing your business.

With years of experience beyond just their foundation, Chima Services has grown as a digital marketing and communications expert. They provide scalable support to clientele with effective communication to understand relationships between business sectors.

Chima Services Sdn. Bhd. Outsourcing

The firm takes pride in its extensive suite of BPO specialties worldwide. Chima Services has over 1,000 employees trained in a multicultural environment. They’ve made sure to service over 7 million outbound calls and hold over 100,000 chats with valued customers.

Chima Services Sdn. Bhd.’s BPO services and pricings

Chima Services is a dynamic outsourcing provider that offers the following services:

  • Performance management offerings
  • Customer experience assurance
  • Contact center efficiency
  • Salesforce solutions
  • Digital channel integration into multiple areas
  • Leads generation
  • Analytics collection and reporting

The company encourages uniquely crafted solutions that work with specific client needs. Their global business services and digital marketing offerings allow customers to reach out to your company at any time and from many channels.

Chima Services’ pricing

Chima Services’ pricing will depend on the clients’ requirements and business needs. However, you can find their simple contact form on their website. They have their address, phone number, informational email and can be reached at any time of the day or night.

How Chima Services Sdn. Bhd. outshines its competition

Thanks to Chima Services’ focus on global communication, they’ve been able to provide adaptive strategies even as the pandemic occurred for businesses all over the world. Their BPO services include mainly global business services and digital marketing offerings. Specific services include:

  • Customer engagement practices
  • Telemarketing services
  • Appointment setting offerings
  • Helpline contact center offerings 24/7
  • Analytics gathering and insight offering
  • Agent and sales performance management
  • Lead generations to scope out projects and services
  • Omni-channel contact center with scalable flexibility
  • SEO and social media digital marketing

They offer detailed communication options that can help grow your company and manage the difficult voice services you may not be able to cover.

Key executives

Timothy Cho Yong Goh (Senior Executive)

Timothy Cho Yong Goh has over two years of experience as a full-time senior executive with the company. Before that, he was an executive assistant in the business’s Human Resources department. His valuable insights help keep the company on the right track.

Chima Services Sdn. Bhd. reviews and comparisons

Chima Services is a premier BPO servicer for lead generation, detailed analytics, and communications. With a specialty in digital marketing provision for your business, they represent a growing opportunity with global service offerings. Their Crunchbase details include their status on multiple business lists in the ASEAN area.

Chima Services Sdn. Bhd.’s contact information

Chima Services Sdn. Bhd.’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

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Chima Services Sdn. Bhd. news, podcast & articles

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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