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CALLUS

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About

CallUS is an enterprise specializing in providing Business Process Outsourcing services, focusing on customer care services and telephone sales consulting for customers in the financial sector, banking and insurance. Lead by experts with years of experience in services and finance, CallUS helps customers focus on their core business through professional and effective customer care solutions. CallUS is committed to providing modern Contact Center with great processing time, high accuracy and absolute security.

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Details

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Contact information

(028) 39 484 070

https://callus.vn/en/

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About CALLUS: Review and comparison

CALLUS is a Business Process Outsourcing (BPO) firm that focuses on telephone sales consultations and customer support. Located in the Tân Bình district of Ho Chi Minh City in Vietnam, this company services businesses in the insurance, banking, and financial industry.

This company has provided call center services since 2018. However, its employees have many years of experience in BPO services. CALLUS focuses on letting its clients prioritize their core business happenings.

While this firm does not have many years in the industry, it serves businesses in the Netherlands, Korea, Vietnam, and India. It has around 600 employees who work in over 30 teams to fulfill client needs.

CALLUS Outsourcing

CALLUS handles about 15 projects using the same strategy. This strategy has developed the company’s expertise, efficiency, and flexibility. By offering call center solutions, the firm hopes to become a reliable service provider for those working in sales, finance, insurance, and banking.

Its mantra is “quality, responsibility, and respect.” The employees strive to provide high-quality services to their clients because they view it as their responsibility. Furthermore, the firm wants to treat its employees and clients with respect.

CALLUS’s BPO services and pricings

The BPO firm offers specialized solutions to its customers based on their area of business:

  • Banks and finances: short- and long-term loan consultation, customer support, answering customer inquiries, advice on opening credit accounts, advice on withdrawing money from the credit account
  • Insurance: support on opening credit accounts, health insurance consultation, health insurance sales, customer support, answering customer questions about health insurance, advice on buying quality insurance packages
  • Education: answering student and customer questions, consultation on courses
  • Sales: marketing products to retail partners, attracting loyal customers, defining a market, helping potential customers discover the company

Overall, CALLUS’s BPO services are designed to improve a business. It focuses on helping its clients’ workforce become more educated while also expanding the business’s scope. Furthermore, the blog keeps the company’s employees and clients informed about innovations in the BPO industry.

CALLUS’s pricing

The firm’s pricing depends on the needs of the client. Regardless, it offers affordable and reasonably priced services to all of its clients. Employees can also negotiate their salaries to ensure everyone gets compensated fairly for their work.

How CALLUS outshines its competition

CALLUS stands out from similar BPO firms by offering educational services. It helps clients select courses to further develop their workforce. Also, the blog has many comprehensive posts to keep CALLUS employees and clients informed about BPO and call center solutions.

Key executives

Unfortunately, CALLUS does not have public information about the executives at the company.

CALLUS reviews and comparisons

Due to the relatively small size and recent development of the firm, there are no reviews. However, employees have many benefits, including:

  • Full insurance policy
  • Negotiable salary
  • Travel opportunities with the company
  • Team building events
  • Annual holidays
  • Welfare regimes
  • Option to apply for higher positions
  • Canteen, cafe, and relaxation area
  • Phones and laptops

This company does not offer remote positions for its employees, but it does have them specialize in specific services. Each worker devotes their attention to one area of the business.

CALLUS’s contact information

CALLUS’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

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In addition, you may email them at [email protected] or call (028) 39 484 070.

CALLUS news, podcast & articles

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CALLUS videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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