About CallCare Ltd: Review and comparison
Call Care came about in 1998 as an emergency telephone answering service. Since then, it has grown and evolved into an outsourced contact center and customer service provider. This business aims at providing clients with superior customer service and boosting productivity for other companies.
Call Care serves clients in a variety of industries, both in the private and public sectors, with many different customer service solutions.
The business aims to improve the future of its clients and provide company leaders with more time and flexibility to focus on their day-to-day functions while ensuring their phone calls and customer service are managed via professional operators.
This company has grown to employ approximately 200 workers or more and has garnered a revenue of about $38 million since its inception in 1998.
CallCare Ltd Outsourcing
Reuben Singh founded Call Care in London, England more than two decades ago. This company is also regulated via ICO and FCA standards to make sure the business leaders meet risk and compliance regulations.
In 2004, the company expanded and opened up a new operations center. The following year, in 2005, Call Care produced new, strategic call center partnerships. Essentially, this company has spent several decades supporting its clients with customer support solutions regularly, regardless of the amount of time it takes.
Any clients that are facing an overflow of calls can obtain essential ad-hoc services from this company to bring this overflow to a switchboard. Call Care also provides a 24/7 Emergency Helpline and other customized services.
CallCare Ltd’s BPO services and pricings
The wide range of BPO services from Call Care include:
- Customer services
- Outsourced call center solutions
- Order taking call center servicing
- Telephone answering support
- Live chat outsourcing solutions
- Incident management
- 24-hour helpdesk support services
- Lone worker protection solution
- Incident handling services
- Call center disaster recovery services
- Emergency engineer callout support
- Receptionist services
- Diary/appointment management system
- Virtual reception solutions
- Virtual switchboard support
- Absence/overflow cover
Call Care’s pricing
Clients will need to fill out a form on the company website detailing their business needs to receive pricing information. This business provides tailored solutions to ensure clients have all of their customer support handled. Lastly, the pricing models are cost-effective and flexible for every Call Care client.
How CallCare Ltd outshines its competition
Call Care stands out from its competition by focusing on helping clients:
- Identify where their customer service is at
- How it is as compared to others in their industry
- How to change their results in the future
This company provides the insights and real metrics necessary to figure out how to help a business move forward with its customer support needs and call answering services.
Reuben Singh (Group CEO)
Reuben Singh has been the Group CEO of the parent company of Call Care since 2000. Singh has excellent skills in venture capital and entrepreneurship, along with developing start-ups.
CallCare Ltd reviews and comparisons
Call Care has a five-star review on Glassdoor outlining how the company provides a “wonderful learning experience.” As such, this company clearly provides superior opportunities for both its employees and its clients.
CallCare Ltd’s contact information
CallCare Ltd’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 0345 055 8444.