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Brandt Business Services

3.6/5 • Glassdoor rating

Overview

Brandt Business Services – The Experience Company.
PEOPLE & BUSINESS TRANSFORMATION AND OUTSOURCING SOLUTIONS FOR THE EXPERIENCE ECONOMY

Built on the company’s core expertise, Brandt helps organizations achieve enhanced service levels through transforming the approach, performance, quality, and efficiency of the organization and its people. In addition, Brandt focuses on improving the customer management, quality, and performance of individuals, teams, and functions in delivering world-class operational standards in Customer Management Excellence.

Brandt Business Services company structure

Board of Directors

Headquarters

Level 11, Tower 8 Avenue 5, The Horizon, Bangsar South No.8, Jalan Kerinchi, Kuala Lumpur, 59200 , Kuala Lumpur, WP

Public or Private

private

Seats or staff

500-999

Revenue

$50 mil. - $100 mil.

Industries
  • Consumer Services
  • Ecommerce
  • Financial Services
  • Insurance
  • Retail
  • Telecoms

Details

Executive

Eugene Khoo, Account Manager

Year Founded

02/09/2009

Countries of fulfillment
  • Malaysia
  • Singapore
Sectors
  • Build-Operate-Transfer
  • Customer Service
  • Full service BPO
  • Human Resource & Legal
  • Outsourcing Consultancy
Contact information

603 27214882

https://www.brandtinternational.com


About Brandt Business Services: Review and comparison

Founded in 2004, Brandt is a business process outsourcing (BPO) company specializing in various services meant to streamline operations efficiently. The firm’s headquarters in Kuala Lumpur serves many throughout Asia and nearby continents.

Brandt refers to their business as the final enabler for going the extra mile to achieve success with company processes and procedures. The firm works alongside the industries it caters to in order to implement the best solutions for the company’s needs.

With just around 1,000 employees and average company growth of 4% over the past six months, Brandt is quickly expanding in the BPO market. The variety of the services they provide and the large employee pool allow the firm to meet the needs of many companies at one time.

Brandt Business Services Outsourcing

Companies are always looking for outside assistance in different areas regarding outsourcing. While some may require help in staffing solutions, others may desire assistance in information technology management.

Luckily, Brandt offers both those options and more in its service offerings. The firm’s staff are constantly rolling out innovative methods to achieve high levels of success for their clients and the businesses they serve. 

Brandt Business Services’s BPO services and pricings

As a service provider for many different fields and industries, Brandt has an extensive list of products and offerings for clients. Some of the most popular include:

  • Project Management
  • Operations Assistance
  • Tech Support
  • Information Technology Implementation
  • Technology Consulting
  • Staffing Solutions
  • Customer Management
  • Performance Evaluation
  • Compliance
  • Regulation Support
  • Operations Management
  • Employee Coaching
  • Training and Mentoring
  • Staff Retention Plans
  • Virtual Classroom Learning
  • Online Training Sessions

Brandt’s pricing

The companies that contract with Brandt for operational assistance are all sizes and within different industries. Therefore, it isn’t feasible for the company to provide standard service packages and pricing outlines on their company website. 

For those that are interested in the services the firm provides, they encourage reaching out to a sales representative via the company website for further information. 

How Brandt Business Services outshines its competition

As a highly regarded company within a country with high levels of expertise in the technology industry, Brandt has shown that they have what it takes to rise to the top of the rankings and help their clients do the same.

With high levels of knowledge within its staff roster and the top testimonials from current and past clients, the firm has secured its place as one of the leading BPO companies in the area.

Key executives

Ramanah Munisamy (Account Manager)

Ramanah Munisamy has worked with Brandt as an Account Manager since 2012. Previous to that, she worked as a Human Resources Associate at Scicom.

Shasikumar Nallathamby (Operations Manager)

As a new member of the Brandt company, Shasikumar Nallathamby has served as an Operations Manager since June 2021. He has also served in Sales Manager roles in previous jobs.

Brandt Business Services reviews and comparisons

As a leading BPO company in Kuala Lumpur, Brandt has proven to its employees and the clients they work with that they are at the top of their game in the industries they serve. Prospective clients can compare the firm to organizations like Canaan, Televerde, and VOffice.

 

Brandt Business Services’s contact information

Brandt Business Services’s main headquarters is located in:

Level 11, Tower 8 Avenue 5, The Horizon, Bangsar South No.8, Jalan Kerinchi, Kuala Lumpur, 59200 , Kuala Lumpur, WP

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 603 27214882.

References

https://www.crunchbase.com/organization/brandt-international-sdn-bhd

https://www.glassdoor.com/Overview/Working-at-Brandt-International-EI_IE1123828.11,31.htm

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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