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Gone Global – What can’t be offshored?

Gone Global - What can't be offshored

I challenge you to find one business where significant parts of its operations can’t be done offshore. Even a plumbing business, nail salon, or house builder can have probably half of the work done offshore. At a 70% discount!

Below, we check out 2 more amazing candidates and give 4 unique insights into the future world of global employment.

70 staff for $70k per month!

Below, we check out 2 more amazing candidates and give 4 unique insights into the future world of global employment.

70 staff for $70k per month!

I bootstrapped my last business to $20m revenues, off the back of outsourcing. Surprisingly, it was an accommodation business, managing apart-hotels, or ‘corporate housing,’ based in central London, UK. What could be more ‘local’ than a brick-and-mortar accommodation business?

Yet, we had 70% of our staff based in the Philippines.

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The team in the Philippines would manage all online bookings, corporate sales, digital marketing, accounting and finance, web and digital, HR, most of the operations, and much of the strategic leadership. We just had a skeleton staff operating from London. The Philippine team, from Manila, would directly coordinate and schedule the cleaning and maintenance teams, and they would communicate directly with the guests if they ever needed assistance.

Offshoring is not just limited to basic admin roles, customer service and sales.

All-in, we had about 70 staff in Manila, and all-in cost us about $70,000 each month. That includes all the office facilities, senior management, employment costs, and of course the salaries for 70 people! Do the math, that’s a pretty good deal!

Compared to hiring those 70 people in London, I estimate that we were saving easily $70,000 per month – at least.

What could you do with an extra $70,000 per month?

With the ‘Great Resignation’, labor shortages, and sky-rocketing salaries in the West, now is a great time to reassess your business, and see what jobs can be done offshore.

The question for your business

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Try and identify the roles in your business that absolutely cannot be done offshore. Even if you’re an electrician, think of the roles in your business that don’t need to be done locally, like marketing, sales, quotations, customer management etc.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

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