Telvista

Telvista is a renowned global business process outsourcing (BPO) company that specializes in providing customized outsourcing solutions to businesses worldwide. With over 26 years of experience in the contact center industry, Telvista has established itself as a trusted industry leader that delivers exceptional customer support services.

We partner with businesses from various industries and develop tailored BPO services that match their specific needs. Our partnership allows our clients to focus on their core competencies without overburdening their internal resources, providing them with a competitive edge and scalability. Our services include both technical and non-technical support services- Offshore, Near Shore, and On Shore. We have the flexibility, speed, efficiency, and multilingual capacity to expand our clients’ presence, not just locally but globally.

Telvista is indirectly owned and controlled by the Carlos Slim family, the 7th richest man on the Forbes list (2023), and one of the most influential conglomerates in Latin America. Co-owned by America Movil, S.A. de C.V. (NYSE: AMX) and Grupo Carso, Telvista has extensive experience in inbound/outbound customer service, sales, tech support, and help desk support, catering to various industries such as Telecommunications, Tech, Cable, Travel, Security, Insurance, Automotive, Healthcare, Energy Government, Political, Financial Service, Food & Hospitality, and Retail/E-Commerce.

Our range of services includes inbound/outbound calling services, post-sale follow-up services, answering services, and call overflow with 24/7 availability, technical support, e-commerce management, back-office transactions, finance and accounting services, human resource services, and social media support services.

Partner with Telvista and experience exceptional outsourcing solutions that improve your overall operational efficiency.

What Telvista offers its clients

Telvista uniquely offers clients a comprehensive and customized suite of business process outsourcing (BPO) solutions backed by over 26 years of industry experience. As a trusted leader in the contact center space, our services are tailored to meet the specific needs of businesses across various industries, enabling them to focus on their core competencies while achieving a competitive edge and scalability.

Our key differentiators include:

Tailored outsourcing solutions: We work closely with each client to understand their unique needs and develop BPO services that align with their objectives, ensuring maximum operational efficiency and a seamless customer experience.

Global reach: With Offshore, Near Shore, and On Shore service offerings, we have the flexibility, speed, efficiency, and multilingual capacity to expand our clients' presence, not just locally but globally.

Diverse industry expertise: Telvista caters to a wide range of industries, including Telecommunications, Tech, Cable, Travel, Security, Insurance, Automotive, Healthcare, Energy, Government, Political, Financial Services, Food & Hospitality, and Retail/E-Commerce, ensuring a deep understanding of each industry's specific requirements.

Extensive service portfolio: Our range of services includes inbound/outbound calling services, post-sale follow-up services, answering services, call overflow with 24/7 availability, technical support, e-commerce management, back-office transactions, finance and accounting services, human resource services, and social media support services.

Strong backing: Telvista is indirectly owned and controlled by the Carlos Slim family and co-owned by America Movil and Grupo Carso, providing a solid foundation for continued growth and innovation.

Quality assurance: We are committed to delivering exceptional customer support services by implementing rigorous quality control measures and utilizing cutting-edge technology to ensure a seamless experience for our clients and their customers.

Data security and privacy: Telvista recognizes the importance of data security and privacy for its clients, implementing stringent security protocols and measures to protect sensitive information while maintaining compliance with industry standards and regulations.

By partnering with Telvista, clients can expect to experience unparalleled outsourcing solutions that drive operational efficiency, support business growth, and elevate their customer experience.

How Telvista outshines the competition

Telvista outshines the competition with its tailored outsourcing solutions, diverse industry expertise, global reach, and commitment to quality.

Our unique combination of flexibility, multilingual capacity, and extensive service portfolio ensures maximum efficiency for clients.

Backed by the Carlos Slim family, we leverage our strong foundation to provide innovative, cost-effective services that elevate the customer experience and drive business growth.

Telvista company structure

Telvista is a reputable global BPO, indirectly owned and controlled by the Carlos Slim family, the 7th richest person on Forbes' list (2023). Co-owned by multinational corporations America Movil, S.A. de C.V. (NYSE: AMX) and Grupo Carso, our ownership structure combines a strong foundation with extensive resources, enabling us to deliver exceptional and innovative outsourcing solutions to clients worldwide.

Sample highlight service offering of Telvista

Introducing our ""Rapid Talent Acquisition Package"": Receive top-notch sourcing services for just $899 per hire. Our expert team will fully source, screen, and interview candidates, delivering 1 hire in as little as 3 days and up to 60 hires in three weeks. We'll pass them on to you for immediate onboarding, streamlining your hiring process and ensuring a perfect fit for your company. Act now!!