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Home » Glossary » Respond to E-mail

Respond to E-mail


What is a response to the email?

A response email is an email in which you respond to another email. It is the sort of email you would have to send daily in the company. It could be a meeting confirmation email, an email accepting a proposal, an email responding to a request, an email rejecting an invitation or contract, an acceptance email, and so on.

Typically, email responses follow the standard format for professional emails. Before responding to the questions in the email, you may want to start with an acknowledgment of the previous email. Each query should be answered in its paragraph.

What is a response to the email?

Acceptable response to an email

When we look at surveys and reports, we see that they cover a wide range and that each consumer has different expectations. Microsoft and Klaus surveys show that 50 percent of email senders expect a response within 24 hours, while HubSpot research shows that 90 percent of customers expect a prompt reply within 10 minutes or less.

The answers to the following questions determine the speed of email response:

  • How important is this topic to this specific customer?
  • What goals have you previously set for this customer?
  • What preferences does this customer bring with you as a result of previous interactions with your competitors?

Depending on your email’s intent, there are various ways to react professionally. Email for acknowledging receipt of an email usually is direct and straightforward, but most other responses necessitate precise language.

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