Servion

Servion Global Solutions is a business process outsourcing (BPO) company that provides customer experience services to businesses across the globe. 

This BPO has been in business since 1995, served over 600 global enterprises, and managed over ten billion customer interactions. The BPO’s most recent reported revenue is $600 million. 

Such success is attributable to Servion Global Solutions’ 1,000 highly-trained employees that assist companies in transforming each interaction into a long-lasting relationship. 

Servion Global Solutions’ main headquarters are in the United States in Princeton, New Jersey. However, the BPO also has offices out of Canada, Europe, Southeast Asia, the Middle East, and the Asia Pacific. 

With a total of ten offices, this company excels at serving clients and maintaining partnerships across six continents.  

The solution provider’s impressive partnerships with Amazon Connect, Google Cloud, Cisco, and more prove them qualified to provide flawless, international service. 

Servion Global Solutions recognizes how complex creating a pleasant customer experience can be. From building entirely new processes to tweaking current ones and from technology struggles to staffing issues—the BPO has a solution to fit your needs. 

Servion Global Solutions specializes in customer experience design, digital engineering, cloud-based contact centers, automation and self-service, analytics and workforce engagement, and managed services. See a complete list of their services below: 

• Cloud contact center migration 
• Contact center design and consulting 
• Contact center analytics 
• AI services 
• Omnichannel customer experience 
• Robotic process automation 
• Workforce optimization 

Servion Global Solutions’ pricing 

Pricing depends on the service(s) your company requires. Learn more about a specific solution by requesting a demo or contacting the BPO directly.  

Servion Global Solutions’ partnerships equip them to serve their international clients in nearly every capacity possible. 

For instance, Cisco awarded the BPO their reputable Webex Customer Experience Award. This award recognizes Servion Global Solutions’ ability to sell, install, integrate, support, and deliver outstanding customer experiences globally.

It should not go without saying–the BPO is one of only five Cisco partners capable of doing all of the above while adjusting to clients’ local regulations. 

Laurent Philonenko (Group CEO)

Philonenko has vast experience as a leader in the technology sector. He strives to improve every process involved in customer experience, from beginning to end. He does so by investing himself in the customer and stakeholder waiting at the other end of his innovative solutions. 

Prakash Arunachalam (Chief Operating Officer)

Arunachalam has over 27 years of experience in information technology, with an emphasis on artificial intelligence. He advances clients’ current customer experience processes by leading them to cloud-based technology.  

Servion Global Solutions’ extensive international client base and prestigious partnerships speak for themselves. If your company is on a quest for a BPO that will drastically enhance your customers’ experiences, you will be in safe hands with this company. 

Not only does the BPO improve current processes, but it also transforms at-risk customer-centric businesses into high-performing and competitive success stories. 

Servion’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.servion.com

LinkedIn http://www.linkedin.com/company/servion-global-solutions

Facebook https://www.facebook.com/servion/?fref=ts

In addition, you may email them at [email protected] or call 1 (609) 987 0044.

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