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Horizon Contact Centers Ltd

3.1/5 • Glassdoor rating


Horizon is an on demand international Contact Center and (BPO) Company. We have a world-class facility within Nairobi, Kenya deploying best of breed technology to run operations 24X7X365 days servicing the global market;.

Our Processes, Infrastructure and Technology have been designed and built specifically to
create an environment of efficiency and effectiveness.



Public or Private


Seats or staff



Unknown / Non-Applicable





Ravi Kohli, Founder & Managing Director

Year Founded


Countries of fulfillment




Contact information

254 (20) 698 7000

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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