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Cebu tele-net

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About

Cebu tele-net is part of the tele-net Group of companies based in Tokyo, Japan. We have been operating out our sites in Japan for 25 years. Five years ago we decided to open up our operations in the Philippines to cater to growing demand for English services.

What Cebu tele-net offers its clients

Omotenashi is a Japanese approach for Hospitality. In a loose translation it means, “heart to heart service”. This is our company culture. We take service to a client's customer to a whole new environment.

How Cebu tele-net outshines the competition

Japanese Management, Japanese Quality, our operation is Lean wherein we use what is necessary and hire people that really do the job. It gives client's lower cost, lesser headache, faster turn around with excellent quality.

Cebu tele-net company structure

We are a private firm with single ownership. Each site has their own CEO and management team. Combined we have a workforce of 1500 FTE across Japan, China, Philippines and USA.

Sample highlight service offering of Cebu tele-net

Customer Service pricing starts at $6.10 per hour per agent and when we agree on a price it is ALL IN.

Headquarters

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Public or Private

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Seats or staff

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Revenue

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Industries

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Highlights

Domain Authority

31

Site traffic

21

OA ranking

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Glassdoor rating

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CrunchBase ranking

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Details

Executive

Naoya Osawa, CEO

Year Founded

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Countries of fulfillment

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Sectors

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Contact information

+63(32)260-7222

https://cebutele-net.com/

Social media

About Cebu tele-net: Review and comparison

Cebu tele-net is a marketing company that has been around since 1994. Initially founded in Tokyo, this BPO provider relocated to the Philippines five years ago.

This company currently operates a call center and offers a range of BPO services designed to help its clients grow and succeed. With strong branding capabilities and valuable insights, Cebu tele-net can become a partner for those wishing to expand their presence on any market.

It’s a BPO provider that will take time to know your business and understand your goals and values. Even though Cebu tele-net operates on a global scale, it’s a relatively small company with fewer than 1,000 employees, which allows for a more personalized experience.

Cebu tele-net Outsourcing

Cebu tele-net moved to the province of Cebu in the Philippines in 2017. This vendor values its Japanese origins and has adopted the concept of Omotenashi, or hospitality, as one of its core values. This emphasis on the customer is one of the things that help set this BPO provider apart.

Cebu tele-net’s BPO services and pricings

This vendor offers a number of marketing services to help you succeed:

  • Call center. Cebu tele-net operates a call center that can handle inbound and outbound calls. Whether you need help with lead generation or want some reliable agents who can offer tech support, this call center is an option worth considering.
  • Digital services. This vendor can help you grow your online presence by creating a website for you. Other digital services include support via email or chat.
  • Virtual assistant. You can get help from Cebu tele-net’s virtual assistants for a wide range of administrative tasks.
  • More services. You can rely on Cebu tele-net for things like data entry or data mining. This vendor also offers QA testing, among other marketing services.

Cebu tele-net‘s pricing

You can fill out a contact form to learn more about this vendor’s pricing. Prices can vary depending on the services you need and the volume of calls you work with.

How Cebu tele-net outshines its competition

Cebu tele-net stands out thanks to its core values. The company has remained true to its Japanese origins and has made hospitality and customer care two of its core values. Partnering with Cebu tele-net can help you stand out because your customers will receive high-quality service.

This company also stands out through its volunteer work and charitable donations. It also offers call center services in different languages, including Japanese, Korean, English, and more.

Key executives

Naoya Osawa, CEO.

Naoya Osawa became CEO of Cebu tele-net in 2016, shortly before the company moved to the Philippines.

Chisato Atoc, Chief Operation Officer.

Chisato Atoc oversees a wide range of processes that allow Cebu tele-net to offer outstanding customer service.

Cebu tele-net reviews and comparisons

Cebu tele-net has a rating of 4.2 on Google reviews. This vendor has a limited online presence, but with $6 million in revenue, it’s a successful BPO provider.

Even though there aren’t many reviews that discuss the services offered, you can find a few positive reviews from customers and employees. This vendor operates on a smaller scale than some BPO providers with call centers, but the emphasis on quality and customer care is worth noting.

Cebu tele-net’s contact information

Cebu tele-net’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +63(32)260-7222.

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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