COVID-19 chaos creates urgent need for BPO buy, sell, merger & fundraising forum

COVID-19 has caused widespread economic destruction and chaos. There will be a consolidation of the BPO industry. This will create some winners and some losers.

Outsource Accelerator has recently been contacted by many BPOs about options to buy, sell, or merge, and/or raise funds and finance. It is clear that there needs to be a forum for this subject, during this time.

Many BPOs have lost significant income. Their future is uncertain as many client accounts are cutting back. Conversely, some client accounts have been boosted by the Coronavirus and are expanding. Some BPOs might be caught short, whereas others, might be well capitalised. There are also investors who might be bullish on the medium-term prospects of the outsourcing industry.

Outsourcing is a counter-cyclical industry – it is well placed to do well in a recession, as it offers cheaper, more flexible, remote-enabled solutions to traditional employment. In fact, it could potentially be one of the economic winners from the COVID-lottery – alongside Zoom and food delivery – eventually.

COVID-19 may have inadvertently catalysed the BPO market to consolidate. However, there is no easy, safe, covert way for BPOs to initiate sales or fundraising talks.

30% discount: sign up by 17 April

Outsourcing Merger & Acquisition Forum (OMA)

The Outsourcing Merger & Acquisition (OMA) Forum is not intended for end-to-end facilitation of transactions. Instead, its function is to facilitate initial connection as well as create a forum where sensitive topics can be safely and freely explored by the members, semi-anonymously.

Topics include:

  • Initiation of buy, sell and merger conversations
  • Financing and fundraising options and conversations
  • Exploration of valuation models and methodologies
  • Community-led standards and protocols for merger and acquisition processes
  • Input and support from legal, financial and real estate professionals
  • Opportunities for COVID-recovery collaboration

Forum participants

The OMA Forum focuses primarily on BPO owners interested in buying, selling, merging or similar. They will form the main membership. Strict anonymity is ensured for all participants.

Investors, funds, Private Equity or similar are invited to join.

Outsource Accelerator will invite a limited number of auxiliary professionals into the forum – such as legal, finance, and realtors. Their identity will be public. They will be there to answer questions on relevant topics, so there is easy access to expertise. You can choose to work with these professionals, as you will know who they are, although there is strictly no selling or solicitation of services allowed in the forum.

We have also opened the forum membership to co-working spaces as well as commercial landlords (if interested). The real estate and BPO industries are closely linked, and opportunities of collaboration, acquisition, or merger might arise.

OMA identifiers

Members will be self-identified as one of the following:

  • Buyer BPO
  • Buyer Investor
  • Seller BPO
  • Seller BPO small (>100 seats)
  • Co-working and commercial landlords
  • Auxiliary professions (legal, realtors, financial)

Members cannot switch identities. They can hold multiple memberships covering different identities if they wish to interact with different members differently. Thew intention of this is to encourage honestly – we don’t want people entering saying they are looking to buy, but are really looking to sell.

If you are in the BPO industry, you need to be in this forum


OMA Forum terms

Users of the forum will interact anonymously. Member credentials will be used only on sign-up. They will not at any point be shared with the forum. The primary intention of the forum structure is to provide sufficient anonymity so that people can hold real conversations, without concern for commercial sensitivity, bravado or chest-beating.

Outsource Accelerator will moderate the forum, and build the rules and the forum evolves.


Other core terms

  • No solicitation
  • No commissions taken by the forum
  • Members to complete the short form on enrollment, and require basic validation
  • Absolute anonymity inside the forum amongst forum members
  • Members will self-identify with a stated intent: i.e. “I want to sell my business – 100 seats”, or “Looking to buy up to $1m”.
  • Forum will be moderated to ensure that there is no gross mis-representation
  • Forum will be moderated to ensure that members operate with honor and respect
  • OA will moderate and keep order. The community will be involved in its evolution
  • Members that breach community guidelines will lose their access.
  • Strict adherence to forum guidelines so as to keep content quality and relevance high, and not waste the time of members

Join OMA

The paid membership enables professional attentive moderation of the forum, investment into the structure and content, and acts as a filter which zeros in on serious participants.

The value of the membership is that the OMA Forum represents the best, most secure way to explore buying and selling BPOs, as well as contributing to the structure in which that happens.

Standard membership


$899 /yr

Pre-launch price - SAVE 30% - Closes 17th April

  • If forum does not reach critical mass in 3 weeks, full refund issued
  • Price to increase to $1,299 on 17 April 11am (PHT)
  • 12+2 month membership
  • Original members get ‘founder’ status
  • Original members get enhanced input on forum formation
$1,299 /yr

Standard price - from 17th April

  • Price to increase to $1,299 on 17 April 11am (PHT)
  • 12-month membership

Small BPO (<100 seats) membership

We have reduced the price for smaller BPOs to support their participation.

$399 /yr

Pre-launch price - SAVE 20% - Closes 17th April

  • If forum does not reach critical mass in 3 weeks, full refund issued
  • Price to increase to $499 on 17 April 11am (PHT)
  • 12+2 month membership
  • Original members get ‘founder’ status
  • Original members get enhanced input on forum formation
$499 /yr

Standard price - from 17th April

  • Price to increase to $499 on 17 April 11am (PHT)
  • 12-month membership

About Outsource Accelerator

Outsource Accelerator is the trusted source for independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 4,000 articles, 250+ podcast episodes, and a comprehensive directory with 700+ BPOs… all designed to make it easier for clients to learn about, and engage with, outsourcing.

Independent trusted advice and implementation

Outsource Accelerator is the leading outsourcing advisory for the Philippines, as well as offering a full spectrum of brokerage, implementation and co-management services.

Derek Gallimore

Derek Gallimore has been in business 20 years, outsourcing 8+ years and living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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